Journal of the Korea Society of Computer and Information (한국컴퓨터정보학회논문지)

Korean Society of Computer Information (한국컴퓨터정보학회)
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Effects of Training Contents on the Work Effectiveness of Learning Workers in the Software field

  • Yoo, Hang-Suk (Human Resources Development Service of Korea) ;
  • Seo, Jeong-Man (Dept of Computer Information Security, Korea National University of Welfare)
  • Received : 2019.04.08
  • Accepted : 2019.05.22
  • Published : 2019.06.28
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Abstract

In this paper, the effects of educational contents on job behavior, the effects of job behavior on job effectiveness and the effects of educational contents on job effectiveness were studied when working in the Software field. For this purpose, a questionnaire survey was conducted on the learning workers who conducted the training in the IT field, and 302 valid questionnaires were used for the analysis. The research model was set up to test exploratory factor and confirmatory factor analysis and hypothesis, and the research hypothesis was tested by applying structural equation. The effects of job behavior on job effectiveness were positively related to job satisfaction, customer orientation, and organizational commitment.

Keywords

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Fig. 1. Support Contents

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Fig. 2. Difference of mentoring and OJT

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Fig. 3. Research Model

Table 1. Stand-alone enterprise type and Joint training center type

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Table 2. Questionnaire for Job Satisfaction of Learning Workers

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Table 3. Measuring questions about organizational commitment of learning workers

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Table 4. Measuring Questionnaire on Customer Orientation of Learning Workers

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Table 5. Questionnaire for the Effectiveness of Learning Workers

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Table 6. The mean and standard deviation of the study variables

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Table 7. Correlation between research variables

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