DOI QR코드

DOI QR Code

문화적 요소와 마케팅 전략의 수준이 구매의도에 미치는 영향: 중국과 한국의 비교

Effects of Marketing Strategies on Intention of Purchase: Comparison between China and Korea

  • 관전아수 (홍익대학교 대학원 문화예술경영학과) ;
  • 신형덕 (홍익대학교 경영대학) ;
  • 박지혜 (홍익대학교 대학원 문화예술경영학과)
  • Yaxiu, Guandian (Department of Arts and Cultural Management, Graduate School, Hongik University) ;
  • Shin, Hyung-Deok (College of Business Administration, Hongik University) ;
  • Park, Ji-Hye (Department of Arts and Cultural Management, Graduate School, Hongik University)
  • 투고 : 2019.02.25
  • 심사 : 2019.05.03
  • 발행 : 2019.05.31

초록

한류 문화의 인기가 지속됨에 따라 SM과 YG 등 국내 대형 엔터테인먼트 기업은 자회사를 통해 자체적으로 한류 문화상품을 기획 및 판매하고 있다. 소속 아티스트와 아이돌의 이름과 이미지 등을 활용한 굿즈(goods)는 문구, 전자제품, 화장품, 식품 등 여러 종류의 제품으로 제작되어 판매되고 있으며 해당 기업의 중요한 수익창출의 수단이 되고 있다. 본 연구는 이러한 현상에 주목하여 굿즈와 같은 한류문화상품의 구매의도에 미치는 영향요인으로서 마케팅 전략의 수준을 제품수준(품질/디자인), 브랜드수준(가격/브랜드명) 기업수준(상품구색/판매방식)으로 구분하여 각 수준의 전략이 구매의도에 미치는 영향이 중국과 한국 국적에 따라 상이한가에 대해 분석했다. 중국과 한국 대학생 총 220명을 대상으로 설문조사를 진행하여 회귀분석을 수행한 결과 한국 응답자 보다는 중국 응답자의 한류문화상품 구매의도가 전반적으로 높게 나타났다. 특히 한국 응답자에 비해 중국 응답자는 제품의 가격과 브랜드명에 따라 구매의도에 차이를 보임으로써 중국소비자가 브랜드수준 마케팅 전략에 더 민감하게 반응하는 것을 발견했다.

Following the uprise of the Korean Wave, Korean big entertainment corporations, such as SM or YG, are selling cultural products through their subsidiaries. These cultural products or 'cultural goods' are using artists' images of the entertainments for various products including stationary, consumer electronics, cosmetics, snacks, etc, to produce significant profits. We focused on the level of marketing strategy that affects the intention of purchase of those cultural goods. Specifically, we classified three levels including product-level(quality and design), brand-level(price and brand name), and corporate-level(merchandising and sales methods) and investigated if consumer nationality has any effects on the relationship. Based on the survey results performed by 220 Korean and Chinese college students, we found that Chinese consumers generally have higher intention to purchase on Korean cultural goods. Especially, Chinese consumers showed that their purchase intention is affected by price and brand name strategies, thus we found that they are more sensitive to brand-level marketing strategies.

키워드

SHGSCZ_2019_v20n5_170_f0001.png 이미지

Fig. 1. Research Model

Table 1. Revenue Trend of SM Entertainment (Unit: 100 million won)

SHGSCZ_2019_v20n5_170_t0001.png 이미지

Table 2. Influential factor of purchase intention

SHGSCZ_2019_v20n5_170_t0002.png 이미지

Table 3. Descriptive Statistics

SHGSCZ_2019_v20n5_170_t0003.png 이미지

Table 4. Regression Output

SHGSCZ_2019_v20n5_170_t0004.png 이미지

참고문헌

  1. H. J. Paek, "Understanding celebrity endorsers in cross-cultural contexts: a content analysis of South Korean and US newspaper advertising", Asian Journal of Communication , Vol.15, No.2, pp.133-153, 2005. DOI: https://doi.org/10.1080/01292980500118292
  2. J. J Park, E .J. Kim, Y. M. Kim, S. Y. Lee, "The Effectiveness of Star Marketing", Journal of Communication Science, Vol.8, No.2, pp.177-206, 2008.
  3. K. Y. Kim, "A Study on the Effect of Personal Branding on Personal Image Formation -Based on Beautiful Styling", The Treatise on The Plastic Media, Vol.20, No.3, pp.11-17, 2017.
  4. J. Lee, "A Study on Design Case Analysis of Anamorphosis for Effective Image", Korea Digital Design Analysis, Vol.8, No.3, pp.191-198, 2008. DOI: https://doi.org/10.17280/jdd.2008.8.3.019
  5. I. S Hwang, E. S. Cho, "Effects of Korean Drama Satisfaction on the Purchase Intention for Korean Cellular Phones in the Chinese Market", ASIA MARKETING JOURNAL, Vol.9, No.4, pp.245-270, 2008.
  6. J. K. Jeon, "2017 Study on Ripple Effects of Hallyu", KOFICE, pp.54, 2018.
  7. S. M. Lee, "Effects of Korean Wave on Chinese Tourist's Korean Food Recognition and Purchasing Intention", Vol.15, No.5, International Journal of Contents, pp.515-522, 2015. DOI: https://doi.org/10.5392/jkca.2015.15.05.515
  8. S. D. Chang, "The Motives for Co-opetition in the Entertainment Industry: The Case of SM Entertainment", Korean Corporation Management Review, Vol.23, No.2, pp.289-312, 2016. https://doi.org/10.21052/kcmr.2016.23.2.14
  9. S. R. Kim, H. Y. Joo, "An Empirical Study on the Export Promotion Role of Cultural Products Image of Korea", Journal of Product Research, Journal of Product Research, Vol.30, No.2, pp.19-30, 2012.
  10. M. Y. Byun, M. S. Baek, "Study on the Development of Children's Clothing Design as a Cultural Korean Wave Product -Focusing on the Production Work", Journal of the Korea Academia-Industrial cooperation Society, Vol.16, No.11, pp.7485-7493, 2015. DOI: https://doi.org/10.5762/kais.2015.16.11.7485
  11. S. C. Park, J. I. Choe, "The Trade Creation Effects of Hallyu", BOK Economic Analysis , Vol.15, No.1, pp.73-96, 2009.
  12. J. E. Lee, J. W. Kang, J. M. Park, "The Effects of Satisfaction and Exposure to the Korean Wave Contents on Purchase Intentions of Korean Products: Focusing on the Moderating Effect of Ethnocentrism", International Business Journal, Vol.29, No.2, pp.73-97, 2018. https://doi.org/10.14365/ibj.2018.29.2.3
  13. I. S. Hwang, B. Kim. S. A. Ahn, "Economic Ripple Effect of Korean Wave(Hallyu): Impacts of the Satisfaction of Korean Popular Musing among Chinese College Students on the Purchase Intention for Korean Culture Products," The Journal of the Korea Contents Association , Vol.8, No.6, pp.140-150, 2008. DOI: https://doi.org/10.5392/jkca.2008.8.6.140
  14. X. Wang, T. W. Kang, H. J. Ko, "The Effect of Chinese Consumers'Purchase Decision Making Factors for Korean Food on Purchase Intention and Loyalty", Korea Logistics Review, Vol.27, No.5, pp.113-122, 2007. DOI: https://doi.org/10.17825/klr.2017.27.5.113
  15. Y. Zhao, D. H. Lim, X. B. Cui, "An Empirical Study on The Chinese Consumers' Global Brand Preference and Purchase", Journal of International Trade and Industry Studies , Vol.16, No.2, pp.79-114, 2011.
  16. JC. Olson, J. Jacoby, "Cue Utilization in the Quality Perception Process", Association for Consumer Research, M. Venkateasan, de., Proceedings of the Third Annual Conference of the Association for consumer Research , pp.167-179, 1972.
  17. H. D. Kim, "The Study on Purchase Intention of Luxury Brand about Price Raising : Focus on Difference according to Consumer Characteristics of Consumption Value, Prior Knowledge, and Perceived Risk", Journal of Digital Convergence, Vol.10, No.11, pp.295-306, 2012. https://doi.org/10.14400/JDPM.2012.10.11.295
  18. J. S. Jang, "A Study of Chair Design Style Effects on Consumer", Korea Digital Design Analysis, Vol.29, pp.483-493, 2011. DOI: https://doi.org/10.17280/jdd.2011.11.1.046
  19. Y. Miao, M. S. Park, S. H. Kim, "The Influence of the Event-Corporation Similarity on Perceived Corporate Image, Evaluation of Corporate Attribute, and Purchase Intention", Journal of Consumption Culture , Vol.11, No.1, pp.21-48, 2008. DOI: https://doi.org/10.17053/jcc.2008.11.1.002
  20. K. H. Jeon, J. Na, "A Comparative Study of Consumer's Attitude and Intention to Use Internet Shopping Between Korean and Chinese", Journal of Commodity Science and Technology , Vol.25, No.4, pp.139-151, 2007.
  21. K. S. Kim, H. S. Kang, "An Effect on Customer Attitude and Purchase Intention of Soap Product Package Design - Focused on Soap Product", Journal Korea Society of Visual Design Forum, Vol.30, pp.33-42, 2011. DOI: https://doi.org/10.21326/ksdt.2011..30.003
  22. Kotler, Philip and Kevin L. Keller, "Marketing Management", 12th. Pearson: Prentice Hall, 2006.
  23. E. Yoon, H. J. Guffey, V. Kijewsk, "The effects of information and company Reputation on intentions to buy a Business service", Journal of Business Research, Vol.27, pp.215-228, 1993. DOI: https://doi.org/10.1016/0148-2963(93)90027-m
  24. J. S. Kim, H. R. Choi, "The Study of the Effect of Brand Awareness Level and Perceived Price Level of Sport Shoes on Customers' Perception and Purchase Intention", Journal of Product Research, Vol.27, No.1, pp.143-156, 2009.
  25. B. K. Jung, A. Woo, "The Research of the Brand Attributes which Affects on Brand Preference and Purchase Intention", A Journal of Brand Design Association of Korea, Vol.7, No.1, pp.173-191, 2009.
  26. Aaker, A. David , "Building Strong Brands", New York: The Free Press. 1996.
  27. S. S. Han, C. J. Choi, "The Influence of the Brand Name Suggestiveness and Brand Association on Preference Fluency, and Purchase Intention", Journal of Marketing Studies, Vol.24, No.1, pp.21-38, 2016 https://doi.org/10.21191/jms.24.2.02
  28. S. W. Kim, B. J. Park, "A Study on the Price Sensitivity and Postpurchase Satisfaction in Internet Shopping Mall", Family and Environment Research, Vol.41, No.9, pp.69-83, 2003.
  29. B. Oh, O. H. Lee, Y. M. Jin, "Effects of Price Indication System and Price Fairness on Perceived Values and Purchase Intention -Gender Comparisons of Consumer Beauty Services", Journal of the Korean Society of Design Culture, Vol.20, No.2, pp.299-310, 2014.
  30. C. Xu, O. G. We, J. H. Kwon, "The Impact of Chinese Appliance Companies' CSR Activities on Chinese Consumers' Purchase Intentions", Korean Review of Corporation Management, Vol.9, No.1, pp.109-129, 2018. DOI: https://doi.org/10.20434/kricm.2018.02.9.1.109
  31. Chernev, A. and R. Hamilton, "Assortment Size and Option Attractiveness in Consumer Choice Among Retailers," Journal of Marketing Research, Vol.46, No.3, pp.410-420. 2009. DOI: https://doi.org/10.1509/jmkr.46.3.410
  32. H. H. Ha, Y. I. Lee, "The Effects on Purchase Deferral of Choice Difficulty and Anticipated Regret on Assortment Size of Product", Journal of Commodity Science and Technology, Vol.29, No.6, pp.1-10, 2011.
  33. Y. M. Seo, L. Shuai, E. K. Kim, "The Influence of National image, Brand Image and Country of Origin Image on Purchase attitude and Purchase Intention - Focus on the purchase of korean cosmetics which applied a high and/or convergence technology in chinese consumers", Journal of Digital Convergence, Vol.13, No.6, pp.69-79, 2015. https://doi.org/10.14400/JDC.2015.13.6.69
  34. Schooler, R. D, "Bias Phenomenon Attendant to the Marketing of Foreign Goods in the U.S", Journal of International Business Studies, Vol.26, No.8, pp.280-289, 1971. DOI: https://doi.org/10.1057/palgrave.jibs.8490732
  35. J. C. Kim, H. H. Jang, O. S. Kang, X. Wang, "The Influence of Korea Image on the Purchase Intention: Focused on Moderating Effect of Chinese Consumers' Exposure to Korean Wave", Journal of International Trade & Commerce, Vol14, No.2, pp.363-375, 2018. DOI: https://doi.org/10.16980/jitc.14.2.201804.363
  36. I. S. Hwang, E. S, Cho, "Effects of Korean Drama Satisfaction on the Purchase Intention for Korean Cellular Phones in the Chinese Market," Asia Marketing Journal, Vol.9, No.4, pp.245-270, 2008.
  37. J. M. Kim, "Influence which Chinese Consumers' Korean Wave Attitude has on the Brand Attitude and Purchase Intention of Korean Products - Mainly about Korean Cosmetics after Deployment of THAAD", Journal of the Korean Society of Design Culture, Vol.24, No.2, pp.157-166, 2018.
  38. S. K. Jeong, J. P. Hong, "Aesthetic elements in Product Design of Korean and Chinese's Consumer preference", Journal of korean society of design science, Vol.64, pp.63-72, 2006.
  39. D. H. Na, J. E. Chung, M. J. Cha, "The Effects of Product Visibility, Price, and Individual Differences in the Centrality of Visual Product Aesthetics on Consumers' Purchase Intentions and Postpurchase Evaluations Under Aesthetic Versus Functional Trade-Off Contexts", Journal of Consumption Culture, Vol.20, No.2, pp.207-233, 2017. DOI: https://doi.org/10.17053/jcc.2017.20.2.009