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A Study on Consumer Preferences for Attributes of Wearable Devices: A Conjoint Analysis Reflecting Anticipatory Standardization Activities

웨어러블 디바이스의 소비자 선호 속성에 관한 연구: 예지적 표준화 활동을 반영한 컨조인트 분석

  • Ji, Ilyong (Department of IT Convergence Science and Management, KOREATECH) ;
  • Park, Hyo Joo (Department of Semiconductor-Display Science and Management, KOREATECH)
  • 지일용 (한국기술교육대학교 IT융합과학경영학과) ;
  • 박효주 (한국기술교육대학교 반도체디스플레이과학경영학과)
  • Received : 2019.03.12
  • Accepted : 2019.04.20
  • Published : 2019.04.28

Abstract

As fierce competition is expected in the wearable devices marekt, it is needed to develop a technology planning that can increase consumer acceptance. This study aims to provide implications for technology planning of wearable devices by examining consumer preferences for the devices. For this purpose we employed a conjoint analysis. In the process of the analysis, we considered the trend of anticipatory standardization for wearable devices in an attempt to improve objectivity of analysis whilst many previous studies relied on focus group interview. For the anticipatory standardization information, we utilized liaisons and projects of wearable devices at International Electrotechnical Commission, and we designed a conjoint survey on the basis of the information. We conducted an online survey, and a total of 229 individuals responded to our survey. The result of conjoint analysis shows that main use and enhanced features were more important attributes than the others were. However, consumer preferences for detailed levels of each attribute were different by gender and age groups. This result implies that technology planning of wearable devices require distinct approaches by consumer segments.

웨어러블 디바이스를 둘러싼 기업 간 경쟁이 치열해 짐에 따라, 소비자들의 수용성을 제고할 수 있는 기술기획이 필요한 상황이다. 이에 본 연구는 웨어러블 디바이스의 소비자 선호 속성을 파악함으로써 이 분야 기술기획을 위한 시사점을 제공하고자 하였다. 이를 위한 분석 방법으로는 컨조인트 분석을 활용하였다. 이 과정에서 초점집단면점을 주로 사용한 기존 연구들과는 달리 표준화 기구의 예지적 표준화 활동을 반영함으로써 분석의 객관성을 보완하고자 하였다. 예지적 표준화 활동으로는 국제전기기술위원회의 리에종 및 프로젝트 현황을 조사하였으며, 이를 바탕으로 컨조인트 분석을 설계하였다. 컨조인트 설문은 온라인으로 진행하여, 총 229명이 응답하였다. 분석 결과, 웨어러블 디바이스의 주용도와 강화된 기능이 중요한 속성으로 파악된 가운데, 속성 수준별 세부 선호도는 소비자 성별, 연령대별 다르게 나타났다. 따라서 웨어러블 디바이스의 기술기획 시에는 소비자 세그멘트별 차별화된 접근이 필요할 것으로 예상된다.

Keywords

Table 1. Projects of TC124

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Table 2. Liaisons of TC124

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Table 3. Prices of Some Wearable Devices by Brand

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Table 4. Attributes and Levels

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Table 5. Conjoint Profiles

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Table 6. Demographics of Respondents

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Table 7. Result for All Respondents

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Table 8. Result for Male Respondents

OHHGBW_2019_v10n4_7_t0008.png 이미지

Table 9. Result for Female Respondents

OHHGBW_2019_v10n4_7_t0009.png 이미지

Table 10. Result for Respondents Aged 20~49

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Table 11. Result for Respondents Aged 50~59

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Table 12. Summary of Results

OHHGBW_2019_v10n4_7_t0012.png 이미지

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