Figure 1. Multi-way flow of Quality Management
Figure 2. List of QSC Prevention Measures
Figure 3. List of QSC Appraisal Measures
Figure 4. List of QSC Final Result Measures
Figure 5. History of CMMI
Figure 7. CMMI Staged Model Structure
Figure 8. CMMI & QSC Mapping Process
Figure 9. CMMI-QSC Mapping Result Diagram
Figure 10. CMMI Maturity Level Mapping Ratio
Figure 11. Prevention, Appraisal, Final Result Mapping Ratio
Figure 12. Prevention, Appraisal, Final Result Mapping Ratio (CMMI Category View)
Figure 6. Two Representations of CMMI
Table 1. Indicator Criteria and Performance Measurement methodologies
Table 2. CMMI Staged Representation Process Areas
Table 3. CMMI Lv.2 – QSC Mapping Result
Table 4. CMMI Lv.3 – QSC Mapping Result
Table 5. CMMI Lv.4 and 5 – QSC Mapping Result
Table 6. CMMI Category – QSC Mapping Result
References
- Chong, Hye Ran, Sung Hoon Hong, Min Koo Lee, and Hyuck Moo Kwon. 2017. "Quality Management on the 4th Industrial Revolution." Journal of the Korean Society for Quality Management 45(4):629-648. https://doi.org/10.7469/JKSQM.2017.45.4.629
- Chung, Kyu Suk. 2018. "A Comparative Study among KPI Developing Methods." Journal of the Korean Society for Quality Management 46(4):863-876. https://doi.org/10.7469/JKSQM.2018.46.4.863
- CMMI Institute. 2018. CMMI Benefits and Who Uses CMMI Presentation 2015. https://cmmiinstitute.zendesk.com/hc/ en-us/article_attachments/205847598/CMMI_Benefits_and_Who_Uses_CMMI_Presentation_2015.pdf.
- CMMI Institute. 2018. Maturity-Profile-31-December-2017. https://cmmiinstitute.com/resource-files/public/ quality/maturity-profiles/maturity-profile-ending-31-december-2017.
- Cooper, Robin, and Robert S. Kaplan. 1992. "Activity-based systems: Measuring the costs of resource usage." Accounting horizons 6(3):1-13.
- Dahlgaard, Jens J., Kai Kristensen, and Gopal K. Kanji. 1992. "Quality costs and total quality management." Total Quality Management 3(3):211-222. https://doi.org/10.1080/09544129200000029
- Dennis R. Goldenson, and Diane L. Gibson. 2003. "Demonstrating the Impact and Benefits of CMMI." CMU/SEI-2003-SR-009.
- Feigenbaum, Armand V. 1956. "Total quality-control." Harvard business review 34(6):93-101.
- Hatry, Harry P. 1980. Performance measurement principles and techniques: An overview for local government. Public Productivity Review:312-339. https://doi.org/10.2307/3379974
- Hyun Park, Sung, Wan Seon Shin, Young Hyun Park, and Youngjo Lee. 2017. "Building a new culture for quality management in the era of the Fourth Industrial Revolution." Total Quality Management & Business Excellence 28(9-10):934-945. https://doi.org/10.1080/14783363.2017.1310703
- John Bourn, NAO. 1997. Value for Money Review of Performance Measurement, Report by the Comptroller and Auditor General on Highlands and Islands Enterprise:18-23.
- Kanji, Gopal K., and Patricia Moura e Sa. 2002. "Kanji's business scorecard." Total Quality Management 13(1):13-27. https://doi.org/10.1080/09544120120098537
- Kaplan, R. S., and Norton, D. P. 1993. "Putting the balanced scorecard to work." Harvard Business Review 71(5):134-140.
- Kulpa, Margaret K., and Kent A. Johnson. 2003. Interpreting the CMMI (R): A Process Improvement Approach. Auerbach Publications.
- Lee Min-Hwa, and Kang, Man-Keum. 2016. "AI and the Fourth Industrial Revolution and the nature of AI Revolution." KOREA INSTITUTE OF BRAIN SCIENCE BRAIN 57:14-16.
- Lee, Min-Jae, Sung-Yul Rhew, and Sung-Tae Kim. 2010. "Analysis of Relationship between GPs and SPs in CMMI Maturity Level 2 and Verifying the Applicable Efficiency." Journal of KIISE: Software and Applications 37(6):480-485.
- Lee, Min-Jae. 2013. CMMI for Development Manual, Hantee MEDIA Press.
- Meidan, Ayman, Julian A. Garcia-Garcia, Isabel Ramos, and Maria Jose Escalona. 2018. "Measuring Software Process: A Systematic Mapping Study." ACM Computing Surveys (CSUR) 51(3):58.
- Montagud, Sonia, Silvia Abrahao, and Emilio Insfran. 2012. "A systematic review of quality attributes and measures for software product lines." Software Quality Journal 20(3-4):425-486. https://doi.org/10.1007/s11219-011-9146-7
- Oztaysi, Basar, and Cengiz Kahraman. 2014. "Quantification of corporate performance using fuzzy analytic network process: The case of e-commerce." In Handbook of Research on Novel Soft Computing Intelligent Algorithms: Theory and Practical Applications:385-413. IGI Global.
- Park, Young-Taek. 2014. The Theory of Quality Management. KOREA STANDARDS ASSOCIATION MEDIA Press.
- Ree, Sangbok. 2017. "Proposal of Korean Quality Management in the 4th Industrial Revolution." Journal of the Korean Society for Quality Management 45(4):739-760. https://doi.org/10.7469/JKSQM.2017.45.4.739
- Ree, Sangbok. 2018. "Proposal of Role of Quality People and Role of Quality Department in Korea." Journal of the Korean Society for Quality Management 46(4):785-796. https://doi.org/10.7469/JKSQM.2018.46.4.785
- Roh, Hae-Young, and Shin, Wan-Seon. "A study on improvements of SPICE through comparison analysis with performance measurement model QSC." Masters degree dissertation of Sungkyunkwan University.
- Shin, Wan Seon, Jens J. Dahlgaard, Su Mi Dahlgaard-Park, and Min Gyu Kim. 2018. "A Quality Scorecard for the era of Industry 4.0." Total Quality Management & Business Excellence:1-18.
- Shin, Wan Seon, Song Ho Jun, Kim Haewon, and Lee Yunji. 2018. "Open Quality for the Era of Industry 4.0: Concept, Methodology and Application." the 17th China-Korea Quality Symposium 2018 August (10-12):B-3-1.
- Shin, Wan-Seon, and Ji-Won Kim. 2018. "Designing a Modular Safety Certification System for Convergence Products-Focusing on Autonomous Driving Cars." Journal of the Korean Society for Quality Management 46(4):1001-1004. https://doi.org/10.7469/JKSQM.2018.46.4.1001
- Striteska, Michaela, and Marketa Spickova. 2012. "Review and comparison of performance measurement systems." Journal of Organizational Management Studies 2012:1.
- Team, 2010. SEI CMMI Production. CMMI for Development v1. 3. Lulu.com.