Fig. 1 Research Model
Fig. 3 Structural Equation Model
Table 1 Respondent General
Table 2 Customer Satisfaction Exploratory Factor Analysis
Table 3 Exploratory Factor Analysis of Customer Loyalty
Table 4 Model Fit Indices
Table 5 Confirmatory Factor Analysis Parameter Estimation
Table 6 Customer Delight Test
Table 7 Customer Loyalty Technical Statistics and Reliability Analysis
Table 8 Correlation between Research Variables
Table 9 Multiple Regression Analysis for Repurchase
Table 10 Multiple Regression Analysis for Customer Retention
Table 11 Research Model Parameter Estimates
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