Journal of Digital Convergence (디지털융복합연구)

The Society of Digital Policy and Management (한국디지털정책학회)
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Influence of Emotional intelligence and Job stress on Retention Intention of Nurses

간호사의 감성지능과 직무스트레스가 재직의도에 미치는 영향

  • Baek, Eun Hwa (Department of Nursing, Gyeongsang National University Changwon Hospital) ;
  • Lee, Oi Sun (Department of Nursing, Gyeongnam Geochang University) ;
  • Sim, Bong Hi (Department of Nursing, Gyeongsang National University Changwon Hospital) ;
  • Kim, Mi Jung (Department of Nursing, Changwon Moonsung University)
  • Received : 2019.09.17
  • Accepted : 2019.12.20
  • Published : 2019.12.28
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Abstract

This purpose of the study is to investigate the influence of emotional intelligence and job stress on retention intention of nurses. Subjects were 329 nurses. The data were collected using self -report questionnaire from November 2 to November 27, 2017. Data were analyzed using SPSS Win 24.0. Retention intention were positively correlated with emotional intelligence(r=.35, p<.001) and were negatively correlation with job stress(r=-.19, p<.001) of nurses. Job satisfaction(β=.476, p<.001), emotional intelligence(β=.163, p<.001), job stress(β=-.151, p=.001) and Whether the desired department is place(β=-.116, p=.008) explained 40.6% of total variance of retention intention of nurse. Therefore, To increase retention intention of nurses, it is necessary to develop and test the program for improving job satisfaction and emotional intelligence.

본 연구는 간호사의 감성지능, 직무스트레스가 재직의도에 미치는 영향을 파악하고자 시도되었다. 329명의 간호사를 대상으로 2017년 11월 2일부터 11월 27일까지 설문지를 이용하여 자료수집후 SPSS WIN 24.0을 이용하여 분석하였다. 연구결과 간호사의 재직의도는 감성지능(r=.35, p<.001)과 정적 상관관계, 직무스트레스와는 부적 상관관계(r=-.19, p<.001)가 있는 것으로 나타났다. 재직의도에 직무만족도(β=.476, p<.001), 감성지능(β=.163, p<.001), 직무스트레스(β=-.151, p=.001) 및 희망부서 배치(β=-.116, p=.008)의 순으로 유의한 영향을 미쳤으며, 총 설명력은 40.6%이었다. 따라서 간호사의 재직의도를 향상시키기 위해서는 직무만족과 감성지능을 향상시킬 수 있는 프로그램의 개발 및 적용이 필요하다.

Keywords

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