융합정보논문지 (Journal of Convergence for Information Technology)

중소기업융합학회 (Convergence Society for SMB)
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치과위생사의 직장 내 괴롭힘과 회복탄력성이 재직의도에 미치는 융합적 영향요인

Convergence Factors Influencing Workplace bullying and Resilience on Retention Intention in Dental Hygienists

  • Park, A-Reum (Department of Dental Hygiene, Wonkwang Health Science University) ;
  • Lee, Hye-Jin (Department of Dental Hygiene, Howon University)
  • 투고 : 2019.11.01
  • 심사 : 2019.12.20
  • 발행 : 2019.12.28
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초록

본 연구는 치과위생사의 직장 내 괴롭힘과 회복탄력성 및 재직의도의 관계를 파악하고 영향을 미치는 요인을 확인하여 치과위생사의 재직의도를 향상시킬 수 있는 방안을 마련하기 위한 기초자료로 활용하고자 실시하였다. 자료 수집은 서울, 경기, 전북의 3개 지역에서 근무하고 있는 치과위생사 202명을 대상으로 설문조사하였다. 자료분석은 SPSS version 19.0을 사용하여 단변량 분석과 3단계에 걸친 위계적 회귀분석을 실시하였다. 그 결과, 근무지 만족도가 높을수록(p<.001), 직장 내 괴롭힘을 적게 경험할수록(p=.011), 회복탄력성이 높을수록(p<.001) 치과위생사의 재직의도가 높았다. 따라서 치과위생사의 재직의도를 향상시키기 위하여 회복탄력성을 높일 수 있는 방안 마련과 바람직한 조직문화의 개선 연구가 지속적으로 필요하다는 것을 확인할 수 있었다.

This purpose of this study was indentify the effect of the workplace bullying, resilience and retention intention on dental hygienists' retention intention and conducted in order to be applied to basic data for enhancing dental hygienists' retention intention. The participants in the study were 202. Data were analyzed using SPSS 19.0, t-tst, ANOVA, regression analysis. The dental hygienists' retention intention showed a high outcome in case of the higher employment satisfaction (p<.001), in the lower workplace bullying(p=.011) and in the higher resilience(p<.001). Conclusively, this study indicate a need to develop program the efficiently promote resilience and to plan improving organizational culture to increase retention intention in dental hygienists.

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