Journal of Digital Convergence (디지털융복합연구)

The Society of Digital Policy and Management (한국디지털정책학회)
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The Effect of Job Demands on Social Worker's Organizational Commitment : The Moderating of Leader-Member Exchange(LMX)

노인복지관 사회복지사의 조직몰입에 미치는 영향에 관한 연구 : LMX(리더-구성원간 상호작용)의 조절효과 검증

  • 심선경 (서울사이버대학교 복지시설경영전공)
  • Received : 2018.06.15
  • Accepted : 2018.09.20
  • Published : 2018.09.28
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Abstract

The purpose of this study was to examine the effect of job-demands on social worker's organizational commitment. Espically this study focused on the moderating effect of LMX between job-demands and organizational commitment. The sample consisted of 189 social workers in 33 Senior Welfare Centers. The date was analyses using descriptive and multiple regression methods. The major findings of the study firstly were job-demands had negative effect on the social worker's organizational commitment and LMX had positive effect on the social worker's organizational commitment. Secondly, LMX had mederating effect between job-demands and organizational commitment. All these findings were discussed on Social Welfare Center and research.

본 연구의 목적은 노인복지관 사회복지사들의 조직몰입을 높이기 위한 것으로, 직무요구가 조직몰입에 미치는 영향과 더불어 LMX(리더- 구성원간 상호작용)의 조절효과를 실증 분석하였다. 본 연구는 경기도 지역의 50개 노인복지관 사회복지사들의 대상으로 실시되었으며 회수된 설문 총 33개 기관의 189부를 분석에 사용하였고, 기술통계, 다중회귀분석방법으로 분석하였다. 연구결과 첫째, 사회복지사들의 조직몰입, 직무요구는 중간수준으로 나타났고, LMX는 중간수준으로 인식하고 있었다. 둘째, 사회복지사의 연령, 경력이 많을수록 조직몰입이 높았으며, 셋째, 직무요구는 조직몰입을 낮추었고, LMX는 조직몰입을 높이는 영향을 보였다. 또한 직무요구와 LMX의 상호작용항은 조직몰입을 높이는 효과를 보여, 직무요구의 조직몰입에 대한 효과는 LMX를 통해서 조절되고 있음을 확인하였다. 이에 노인복지관 사회복지사들의 조직몰입을 높이기 위해서는 리더- 구성원간의 상호작용 관계의 질을 높이도록 하는 인적자원관리방안에 대한 제언을 하였다.

Keywords

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