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디지털증거분석관의 이직 의도에 영향을 주는 요인에 관한 연구 - 직무스트레스, 직무만족, 조직몰입을 중심으로

Study on Factors Affecting Turnover Intention of Digital evidence analyst : Focus on Job stress, Job satisfaction, Organizational commitment

  • 투고 : 2018.06.05
  • 심사 : 2018.08.20
  • 발행 : 2018.08.28

초록

디지털 기술 발달에 따라 디지털 범죄가 크게 증가하였으며, 이를 해결하기 위한 디지털 포렌식 분야 역시 꾸준히 성장하고 있다. 특히 디지털 포렌식 업무를 담당하는 디지털증거분석관의 중요성과 업무 비중이 높아지고 있지만, 기존 디지털 포렌식 관련 연구는 기술적 측면에 편향되어 있으며, 수행 인력 관련 연구는 부족한 실정이다. 이에 본 연구는 디지털증거분석관의 이직 의도 실증을 위해 기존 이직 의도 관련 연구에 다수 활용된 직무스트레스 등의 요인을 적용하여 연구모델을 설정하였다. 최종 124명 디지털증거분석관을 대상으로 설문을 진행하여, Smart PLS 3.0으로 분석하였다. 분석결과 디지털증거분석관의 직무스트레스는 직무만족과 조직몰입 및 이직 의도에 유의미한 영향을 확인하였고, 본 연구 결과로 디지털증거분석관의 직무스트레스 및 이직 의도 개선에 유효한 시사점을 제공할 수 있을 것이다.

With advances in digital technologies digital crimes also rapidly have been increased. For this reason, the digital forensics has an important role in investigating digital crimes. In particular digital evidence analysts have been responsible for more workloads as much increased as it reflects an importance of their task. However previous researches have more focused on technology, not much on their work circumstance and behaviors. This study is to draw out factors affecting job stress and its effects on their turnover rate as it considers Job satisfaction, organization commitment. In this study, survey have been conducted targeting 124 personnel in National Police Agency and then the collected data were analyzed by using Smart PLS 3.0. This study have proved that causal relationship between job stress, satisfaction, commitment and job turnover respectively which is borrowed from organizational concepts. There will be theoretical and practical contribution to improve work circumstance and secure digital forensic talents as well.

키워드

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