The Correlation Influences by the Quality of Product Pivoting Boot Camp and its level of Training Satisfaction on the Applying Will to Their Real Business of High-tech Ventures in the Early Stage of Growth

창업도약기업 제품개선훈련프로그램의 품질과 전반적 만족도가 현업적용의지에 미치는 영향 연구

  • Kim, Myung-Seuk (Hanbat National University, Graduate School of Entrepreneurial Management) ;
  • Yang, Young-Seok (Hanbat National University, Graduate School of Entrepreneurial Management) ;
  • Hwangbo, Yun (Graduate School of Global Entrepreneurship, Kookmin University)
  • Received : 2018.05.21
  • Accepted : 2018.06.30
  • Published : 2018.06.30

Abstract

This paper define the research problem as the jeopardized situation of most startups in early chasm. Korean government have put more policy focus on helping these startups to jump over the chasm. One of the effective policy measures helps these startups defining the core competencies validated from target customers, in-housing them effectively, and therefore enhancing the level of differentiation against the competitors by "Product Pivoting Training Boots Camp." It ultimately give the key nudge to startups in struggling with unsold products after initial launch to the market. This paper carried out the empirical test to the target sample of startups participating in this camp. In particular, this research analyze the level of satisfaction of startups, as move along with characteristics of the participant and training program, going through this camp whether it enhance their will of application into real business case. The survey were delivered and collected from 203 startups in attending "Product Pivoting Academy, the following program of Startup Jump-up package policy module. The research result shows that all startups participating in this academy were so much satisfied and motivated strongly to take the training process into applying real business case in order to increase sales. The quality of the training program and the characteristics of the participants had mediating variable effects on the will of application with respect to the level of satisfaction. It imply that the program should put more attention on improving coaches' nudge and learning motivation of participants to enhance the level program satisfaction.

창업도약기업들의 특성을 살펴보면 창업초기상태를 계속적으로 벗어나지 못하고 있는 기업들이 상당히 차지하고 있음을 볼 수 있다, 이에 따라 정부에서는 성장의 동력을 제공하고 이를 기반으로 창업도약기업들의 성장을 촉진코자 노력을 하고 있다. 초기기업이 자신이 보유한 기술역량 중심으로 제품 및 솔루션 개발 후, 시장(고객)에 출시했지만 잘 안 팔릴 결과이고, 초기기업들이 지속적인 사업성장(성공사업)을 하게하기 위해 매력적인 목표고객이나 시장이 원하는 목소리를 반영하고, 이에 부합하는 자사의 핵심기술역량을 파악 및 확보하게 하여 경쟁자와는 차별적인 제품을 개발할 수 있는 역량과 플랫폼 제공이 필요할 수 있도록 설계한 제품개선훈련프로그램을 개발하고 운영하였다. 본 연구는 운영된 제품개발/개선 훈련프로그램의 효과성을 파악하기 위해서 참여자의 특성과 훈련프로그램의 특성에 따른 훈련프로그램의 전반적 만족도를 통해 현업적용의지와의 관계를 살펴보았다. 설문조사 대상은 2018년 1월에 창업도약패키지 후속지원사업인 제품개선 아카데미 참여자중 203개 기업을 대상으로 실시하였다. 분석결과 창업도약기업의 매출신장을 위해 참여자의 특성과 훈련프로그램의 품질은 프로그램의 전반적 만족도에 영향을 미치고 이를 기반으로 현업적용의지가 높아짐을 확인하였다. 또한 참여자특성과 훈련프로그램의 품질은 현업적용의지에 프로그램의 전반적 만족도를 매개로 효과가 있음에 따라 프로그램의 전반적 만족도를 높일 수 있도록 참여자들의 학습 동기와 코치들의 지원이 필요함도 함께 확인하였다.

Keywords

References

  1. Bae, H.S.(2009), Educational Program Evaluation Theory. Wonmisa, Seoul.
  2. Bramley, P.(1996). Evaluating training effectiveness: benchmarking your training activity against best practice. McGraw-Hill Book Company.
  3. Choi, H. S.(2017). The Relationships among the Transfer of Training and Selected Variables, Individual and Organizational Performance of Participants in Job Training Programs for Small and Medium-sized Enterprises. Doctorate Degree Education Thesis Graduate School of Seoul National University, Korea.
  4. EPIS(2013). Report on the results of the development of evaluation model for agricultural education field application.
  5. Jang, W. H., Cho, Y. B., & Lee, K. H.(2016). The Effect of Characteristics of Participants and Program on Effectiveness of Online Training in Hospitals and Moderating Effects of Self-efficacy: Focusing on Hospital Nurses. Journal of Health Informatics and Statistics, 41(4), 379-391. https://doi.org/10.21032/jhis.2016.41.4.379
  6. Hwang B. Y., Yang, Y. S., & Kim, M. S.(2017). Impact factors of KS-QFD training participants of 3 years over startups on Transfer intension. Asia-Pacific Journal of Business Venturing and Entrepreneurship, 12(6), 1-14.
  7. Hyun, Y. S.(2004). New Challenges of Transfer of Training: Theoretical reviews on the sub-categories of transfer of training and transfer distance model. The Korean Journal for Human Resource Development, 6(2), 69-94.
  8. Kirwan, C., Birchall, D.(2006). Transfer of learning from management development programmes: testing the Holton model. International Journal of Training and Development, 10(4), 252-268. https://doi.org/10.1111/j.1468-2419.2006.00259.x
  9. Kazanjian, R. K.(1988). Relation of Dominant Problems to Stages of Growth in Technology-Based New Venture. Academy of Management Journal, 31(2), 257-279. https://doi.org/10.2307/256548
  10. Kirkpatrick, D. L.(1994). Evaluating training programs: The four levels. San Francisco: Berrett-Koehler.
  11. Ministry of SMEs and Startups(2016). Statistics on SMEs. 2016(6).
  12. Ministry of SMEs and Startups(2017). Start-up support business in 2017. 2017(2).
  13. Ministry of SMEs and Startups(2018). Survey on the status of startup companies in 2017. 2018(2).
  14. National Assembly Budget Office(2017). Analysis of Future Industry Policy versus Fourth Industrial Revolution V (Analysis of Growth Measures for Establishment-Based and Small and Medium-sized Enterprises). 2017.11.
  15. Park, J. S., & Kim, J. M.(2016). Predictors of the transfer intention of the participants in a corporate leadership training program. The Korean Journal of Human Resource Development Quarterly, 18(4), 49-79. https://doi.org/10.18211/kjhrdq.2016.18.4.003