디지털융복합연구 (Journal of Digital Convergence)

한국디지털정책학회 (The Society of Digital Policy and Management)
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IT 거버넌스 요인이 지역축제 성과에 미치는 영향

The Effect of IT Governance Factors on Local Festival Performance

  • 김영대 (단국대학교 문화예술학과) ;
  • 이선영 (단국대학교 문화예술학과) ;
  • 이환수 (단국대학교 융합보안학과)
  • 투고 : 2018.09.20
  • 심사 : 2018.12.20
  • 발행 : 2018.12.28
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초록

성공적인 지역축제를 위해서는 다양한 주체의 정책적 협력과 축제 관련 자원의 효율적 활용이 중요하다. 최근 지역축제의 운영 및 관리 성과 향상을 위해 많은 노력이 이루어지고 있으나 IT 기반의 체계적 관리와 지원은 부족한 실정이다. 이에 본 연구에서는 지역축제의 IT 거버넌스 요인을 문헌연구를 통해 도출하고 축제 성과와의 관계를 실증적으로 분석한다. 지역축제 담당자 및 이해당사자들을 대상으로 설문 조사를 실시하였으며, 총 109개의 샘플을 바탕으로 회귀분석을 수행하여 연구 모형을 검증하였다. 분석 결과에 따르면 IT 거버넌스 요인 중 홍보 마케팅 관리, 프로세스 관리, 서비스 관리 요인이 축제성과에 유의미한 영향을 미치는 것으로 확인되었다. 자원관리는 축제성과에 미치는 영향이 통계적으로 유의하지 않은 것으로 나타났다. 본 연구의 결과는 지역축제를 위해 IT 거버넌스를 바탕으로 한 체계적인 운영 및 관리가 필요함을 보여준다. 지역축제를 위한 IT의 혁신적 활용 방안에 대한 후속 연구를 통해 지역축제의 IT 활용 가이드라인이나 성공 사례 등이 논의된다면 더 큰 의미가 있을 것이다.

For local festivals to be successful, it is important to cooperate with various entities and effectively utilize festival-related resources. Recently, many efforts have been made to improve the operation and management performance of local festivals in Korea, but systematic management and IT support have been insufficient. In this study, the factors affecting the IT governance of local festivals were derived through a literature review and the relationship to the festival performance was analyzed empirically. A survey was conducted with local festival organizers and stake holders, and the research model was verified using the regression analysis with total 109 samples. According to the results of the analysis, it was confirmed that marketing, processes and service management have a significant effect on festival performance within IT governance. The effect of festival performance on resource management was not statistically significant. This study demonstrates that the systematic operation and management of local festivals using IT governance is necessary for local festivals. It will be more meaningful if further study discuss the IT utilization guidelines and success cases through the innovative use of IT for local festivals.

키워드

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Fig. 1. Research Model

Table 1. Success Factors of Local Festivals

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Table 2. IT Governance for Local Festivals

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Table 3. Research Variable and Measures

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Table 4. Sample Characteristics

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Table 5. Descriptive Statistics

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Table 6. Cronbach Alpha and KMO & Bartlett test

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Table 7. Correlation Matrix

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Table 8. Multiple Regression Results

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