A Study on the Analysis of Difference between IT and Non-IT Companies on the Smart Work Environment Continuous Use Intention - Focusing on Korean Small and Medium Enterprises

스마트워크 환경에서 지속사용의도에 대하여 IT기업과 비IT기업 간의 차이분석에 관한 연구 -한국 중소기업을 중심으로

This research had intended to find out regarding the present influences of the Smart Work on the intention to use continuously with the staff members working in the small- and medium-sized enterprises as the subject. And, finally, it had intended to find out about the Smart Work environments of the IT corporations and the non-IT corporations. For this research, the questionnaire survey data were collected from the staff members working at the small- and medium-sized enterprises. Through the questionnaire survey data that were collected, an empirical analysis was carried out. And, through the reliability analysis, the feasibility analysis, the discriminatory feasibility analysis, and the inspection of the degree of suitableness of the structural equation model, finally, the research model was verified and, finally, a difference analysis of the IT corporations and the non-IT corporations was carried out. Regarding the results of the analysis of the research, it appeared that the factors of the job efficiency and the job autonomy of the special characteristics of the job had the positive influences on the usefulness and the job satisfaction, which were the parameters and which were perceived. And it appeared that the time flexibility of the job form could not have any influences on the usefulness and the job satisfaction, which were the parameters and which were perceived. And it appeared that the spatial flexibility had the influences on the job satisfaction only. The perceived usefulness, which was a parameter, had the positive influences on the job satisfaction and the intention to use continuously. And, finally, the job satisfaction had the positive influences on the intention to use continuously. And it appeared that there were the differences, too, between the IT corporations and the non-IT corporations. It is thought that, through the results of this research and through the Smart Work environment, the positive influences on the workers and the organizations could be induced and that a better working environment than previously can be provided to the workers to fit the special characteristics of the corporations.

본 연구는 중소기업에 근무하고 있는 직원들을 대상으로 현재 스마트워크가 지속사용의도에 미치는 영향에 대해 알아보고, 최종적으로 스마트워크 환경이 IT기업과 비IT기업 간의 차이를 알아보고자 하였다. 본 연구를 위해서 중소기업에 근무하고 있는 직원들로부터 설문자료를 수집하였다. 수집한 설문자료를 통해 실증분석을 하였으며, 신뢰도분석, 타당성분석, 판별타당성분석, 구조방정식 모델의 적합도 검정을 통해 최종적으로 연구모형을 검증하고 최종적으로 IT기업과 비IT기업의 차이분석을 실시하였다. 연구분석 결과는 직무특성의 직무효율성, 직무자율성 요인은 매개변수인 지각된 유용성과 직무만족에 긍정적인 영향을 미치는 것으로 나타났으며, 직무형태의 시간유연성은 매개변수인 지각된 유용성과 직무만족에 영향을 미치지 못하는 것으로 나타났고, 공간유연성은 직무만족에만 영향을 미치는 것으로 나타났다. 매개변수인 지각된 유용성은 직무만족, 지속사용의도에 긍정적인 영향을 미쳤고, 최종적으로 직무만족은 지속사용의도에 긍정적인 영향을 미쳤다. 그리고 IT기업과 비IT기업 간의 차이도 있는 것으로 나타났다. 본 연구 결과를 통해 스마트워크 환경을 통해 근무자, 조직에게 긍정적인 영향을 유도시킬 수 있으며, 근무자들에게 기존보다 기업의 특성에 맞게 더 나은 업무환경을 제공할 수 있다고 사료된다.