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Understanding Life Experiences of Social workers : A Photo Voice Study

사회복지사의 삶, 그리고… : 포토보이스 방법의 적용

  • Received : 2017.11.21
  • Accepted : 2018.01.18
  • Published : 2018.02.28

Abstract

This study explored the life of social workers by applying the photo Voice research method. Participants selected three themes through group discussions and shared the daily life of a social worker through photos they prepared in relation to each topic. Through this process, they shared their own experiences on 'difficulties related to work activities,' 'factors that create positive aspects that motivate social workers,' and 'factors that create negative aspects that demotivate social workers.' Using these three themes and 11 sub-themes, the participants shared their own experiences as social workers in the workplace. In order to improve the quality of life of social workers, we proposed amendments to related laws such as the Labor Standards Act, and also proposed legislative and institutional measures such as the enactment of policies related to personal safety threats.

본 연구는 포토보이스 연구 방법을 적용하여, 사회복지사의 삶을 탐색하였다. 연구참여자들은 집단토의를 통해 3가지 주제를 선정하였으며, 각 주제와 관련하여 자신이 준비한 사진을 매개로 하여 사회복지사의 삶을 공유하였다. 이를 통해 '근로활동과 관련된 어려움(쌓여가는 업무와 부족한 시간, 가족에 대한 미안함, 불안한 노후, 매출과 성과에 대한 압박)', '사회복지사로 일하는데 긍정적인 면을 만드는 요인(타인을 도울 수 있다는 자부심과 보람, 사람들과의 관계, 소통, 동행, 활동, 동료들의 지지와 연대)', '사회복지사로 일하는데 부정적인 면을 만드는 요인(다양한 요구와 역할, 안전과 위험문제, 과도한 행정, 지원중심 실천의 문제, 비협조적인 상황과 사람들)'등에 대한 자신의 경험을 공유하였다. 그리고 이러한 3가지 주제와 11가지 하위주제를 통해 '일터에서의 사회복지사의 삶(외롭고 힘든 사회복지사의 일터, 희극과 비극, 지나고 나면 웃어넘길 수 있는 것들)'에 대한 자신의 경험을 공유하였다. 이러한 연구결과를 통해 사회복지사의 삶의 질을 높이기 위하여 근로기준법 등 관련 법령 개정과 신변안전위협관련 법률 제정 등 법적 제도적 방안을 제안하였다.

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