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The Influence of Nurses' Emotional Intelligence and Communication within the Organization on Teamwork in Armed Forces Hospitals

군 병원 간호사의 감성지능, 조직내 의사소통이 팀워크에 미치는 영향

  • Yoon, Sookhee (Graduate School College of Nursing, Yonsei University) ;
  • Lee, Taewha (Mo-im Kim Nursing Research Institute.College of Nursing, Yonsei University) ;
  • Park, Hayoung (Graduate School College of Nursing, Yonsei University) ;
  • Song, Yeonwha (Armed Force Yangju Hospital)
  • 윤숙희 (연세대학교 일반대학원) ;
  • 이태화 (연세대학교 간호대학.김모임간호학연구소) ;
  • 박하영 (연세대학교 일반대학원) ;
  • 송연화 (국군양주병원)
  • Received : 2018.02.01
  • Accepted : 2018.02.23
  • Published : 2018.02.28

Abstract

Purpose: The purpose of this study was to identify the influence of nurses' emotional intelligence and communication within the organization on teamwork in Armed Forces hospitals. Methods: This study employed a cross-sectional design with a convenience sample of 195 nurses from five Armed Forces hospitals in Korea. Data were collected through a self-administered questionnaire from August 7 to 23, 2017 and analyzed using descriptive statistics, t-test, ANOVA, Pearson's correlation coefficient, and multiple regression. The SPSS/WIN 21.0 program was used for all analyses. Results: The degree of teamwork was $5.03{\pm}0.73$, with scores ranging from 1 to 7. Emotional intelligence and communication within the organization were positively correlated with teamwork. Specifically, communication within the organization (${\beta}=.60$, p<.001), the intensive care unit (${\beta}=.21$, p=.001), and the medical general ward (${\beta}=.17$, p=.010) were identified as factors influencing teamwork. This model explained 51% of the variance in teamwork, and it was statistically significant (F=35.09, p<.001). Conclusion: These results imply the need to develop an approach including communication within the organization to improve teamwork among nurses in Armed Forces hospitals.

Keywords

References

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