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A Study on the Effects of NCS-based Beverage Certificate Education Satisfaction on Major Satisfaction and Employment Preparation Behavior

NCS기반 음료자격증교육만족도가 전공만족도 및 취업준비행동에 미치는 영향 연구

  • Received : 2018.08.20
  • Accepted : 2018.10.07
  • Published : 2018.11.30

Abstract

This study was conducted to analyze the effects of NCS-based beverage certificate education satisfaction on major satisfaction and job preparation behavior and to suggest an improvement plan. Questionnaire survey was made from May 1, 2018 to June 30, 2018 for the students who specialize in department of hotel tourism at colleges in the metropolitan area, and 271 copies of the total 300 questionnaires were used for analysis. The results of this study showed that hypotheses in this study were analyzed as having a significant positive effect and the results were found to have important effects especially on items such as 'curriculum', 'professor in charge', 'efficacy of certificate', 'type of certificate', 'satisfaction of professor', and 'major professor'. Thus, when operating the beverage certificate education program in the course of department of hotel tourism, the education program must be operated to increase the satisfaction of students by giving priority to the above items. In addition, beverage certificate has significant influence on job preparation and major satisfaction and therefore, it should be used as a strategy of student guidance to help improve the satisfaction of the department and the employment rate.

본 연구는 NCS기반 음료자격증교육만족도가 전공만족도 및 취업준비행동에 어떠한 영향을 미치는지를 분석하여 개선방안을 제시하고자 실시하였다. 연구대상자는 수도권에 위치한 호텔관광전공 학생들을 대상으로 2018년 5월1일부터 6월30일까지 설문조사를 실시하여 총 300부 중 271부를 분석에 사용하였다. 연구결과 본 연구에서 설정한 가설은 모두 유의적인 정(+)의 영향을 미치는 것으로 분석되었으며, 특히 '교육과정', '담당교수', '자격증의 효용성', '자격증 유형', '교수만족도', '전공교수'의 항목에서 중요한 영향을 미치는 결과가 도출되었다. 이에 호텔관광계열학과에서 음료자격증 교육프로그램 운영 시 위의 항목을 우선시 하여 학생들의 만족도를 높이는 교육프로그램이 운영되어야 할 것이다. 또한 음료자격증은 취업준비와 전공만족도에도 중요한 영향을 미치는 만큼 학생지도에 있어 전략으로 활용하여 학과의 만족도와 취업률 향상에 일조하는 방향으로 운영되어야 한다.

Keywords

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그림 1. 연구모형 Figure 1. Research model

표 1. 인구통계학적 특성 Table 1. demographic characteristic

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표2. NCS기반 음료자격증교육만족도의 신뢰도와 요인분석 결과 Table 2. Reliability and Factor Analysis Result of Satisfaction with NCS-based Beverage Certificate

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표 3. 전공만족도의 신뢰도 분석과 요인분석 결과 Table 3. Reliability Analysis and Factor Analysis Result of Major Satisfaction

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표 4. 취업준비행동의 신뢰도 분석과 요인분석 결과 Table 4. Reliability Analysis and Factor Analysis Result of Employment Preparation Behavior

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표 5. NCS기반 음료자격증교육만족도가 전공만족도 중 교과 만족도에 미치는 영향 Table 5. Effect of Satisfaction with NCS-based Beverage Certificate on Subject Satisfaction out of Major Satisfaction

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표 6. NCS음료자격증교육 만족도가 전공만족도 중 교수만족도에 미치는 영향 Table 6. Effect of Satisfaction with NCS Beverage Certificate on Professor Satisfaction out of Major Satisfaction

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표 7. NCS음료자격증교육 만족도가 전공만족도 중 사회인식 만족도에 미치는 영향 Table 7. Effect of Satisfaction of NCS beverage Certificate education on Social Awareness Satisfaction out of Major Satisfaction

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표 8. NCS기반 음료자격증교육만족도가 취업준비행동 중 예비적 취업준비행동에 미치는 영향 Table 8. Effect of NCS-based Beverage Qualification Education Satisfaction on Preliminary Employment Preparation Behavior out of Employment Preparation Behaviors

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표 9. NCS기반 음료자격증교육만족도가 취업준비행동 중 적극적 취업준비행동에 미치는 영향 Table 9. Effect of NCS-based Beverage Certificate Education Satisfaction on Active Employment Preparation Behavior out of Employment Preparation Behaviors

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표 10. NCS기반 음료자격증교육만족도가 취업준비행동 중 본격적 취업준비행동에 미치는 영향 Table 10. Effect of NCS-based Beverage Certificate Education Satisfaction on full-scale Job Preparation Behavior out of Employment Preparation Behaviors

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표11. 전공만족도가 취업준비행동 중 예비적 취업준비행동에 미치는 영향 Table 11. Effect of Major Satisfaction on Preliminary Employment Preparation Behavior out of Employment Preparation Behaviors

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표12. 전공만족도가 취업준비행동 중 적극적 취업준비행동에 미치는 영향 Table 12. Effect of Major Satisfaction on Active Job Preparation Behavior out of Employment Preparation Behaviors

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표 13. 전공만족도가 취업준비행동 중 적극적 취업준비행동에 미치는 영향 Table 13. Effect of Major Satisfaction on Active Job Preparation Behavior out of Employment Preparation Behaviors

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