가정간호학회지 (Journal of Korean Academic Society of Home Health Care Nursing)

한국가정간호학회 (Korean Academic Society of Home Health Care Nursing)
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간호관리자의 갈등관리유형이 간호사의 리더신뢰와 조직몰입에 미치는 영향

Effects of Nurse Managers' Conflict Management Styles on Nurses' Leader Trust and Organizational Commitment

  • 투고 : 2018.11.13
  • 심사 : 2018.12.07
  • 발행 : 2018.12.31
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초록

Purpose: The purpose of this study was to investigate effects of nurse managers' conflict management styles on nurses' levels of leader trust and organizational commitment. Methods: For this study, a descriptive survey design was used. The participants were 165 nurses who had worked more than 1 year in a university hospital. Data were collected from September 1 to September 10, 2016, using a self-report questionnaire. The collected data were analyzed using descriptive statistics, t-tests, ANOVA, Scheffe's tests, Pearson's correlation coefficients, and multiple regression analysis. Results: Among the nurse managers' conflict management styles, the problem-solving style was positively correlated with both leader trust and organizational commitment. Concession-avoiding and control-leading styles were negatively correlated with both variables. Furthermore, the problem-solving style was found to have significant influence on both leader trust and organizational commitment. Conclusion: In order to more actively cope with conflict situations occurring in the nursing work environment, nursing managers need to exhibit more effective attitudes of conflict management. This study suggests that the problem-solving style is a desirable conflict management style in terms of increasing leader trust and organizational commitment.

키워드

General Characteristics of Participants

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Correlations among Conflict Management Style, Leader Trust, and Organizational Commitment

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Effects of Conflict Management Style on Leader Trust and Organizational Commitment

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Differences of Conflict Management Style, Leader Trust, and Organizational Commitment according to General Characteristics

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