Journal of Korea Society of Industrial Information Systems (한국산업정보학회논문지)

Korea Society of Industrial Information Systems (한국산업정보학회)
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The Influence of Company's Culture & Arts Sponsorship Activities on Purchase Intention of the Consumer

기업의 문화예술후원 활동이 수요자의 구매의도에 미치는 영향

  • 안성남 (호서대학교 벤처대학원 벤처경영학과) ;
  • 안종숙 (호서대학교 벤처대학원 벤처경영학과)
  • Received : 2017.09.23
  • Accepted : 2017.10.20
  • Published : 2017.10.31
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Abstract

This Research is to Find how the CSR Activities for the Growth of Stable and Sustainable Family Business do Influence the Improvement of Company's Brand Image and Service Purchase Intention. It is Aimed for Finding how the Image of Company Pursuing the Diverse CSR Activities is Recognized by General Consumers and the Correlation between the Improvement of Company's Image and the Product & Service Purchase Intention. 323 Exemplars were Distributed to the University Students in Seoul Metropolitan and Chungcheong Area, and 314 Finally were Used for the Analysis. It was Investigated the Demographical Factors, the Important Fields among Company's CSR Activities, the Reason for Company's CSR Activities, the Preferred Companies among Sponsoring Companies. It was Analyzed Three Items of Company Image such as Product/Service, Potential Competence, Relation to Public Benefit and the Regression Model was Investigated how these Three Items do Influence the Purchase Intention. The Research Results Show 'the Improvement of Social Awareness for Company' and 'Negative Awareness Change for Company' as the Reason for CSR. Consumers have the Preference to the Companies Actively Sponsoring Culture & Arts, and this Generally Affects the Business Results, and thus, it is Considered that the Companies have to Contribute the Local Society with the Sprit of Corporate Citizenship in Accordance with the Consumers needs, and Actively to Extend the Culture & Arts Sponsorship.

본 연구는 가업의 안정적이고 지속적인 성장을 위한 사회공헌활동(CSR: Corporate Social Responsibility)이 기업의 이미지 제고와 제품 및 서비스 구매의도에 어떠한 영향을 미치는지에 관한 연구이다. 다양한 사회공헌 활동을 추구하는 기업의 이미지는 일반 소비자에게 어떻게 인식되며 기업의 이미지 제고에 따른 제품 및 서비스 구매의도와의 상관관계를 알아보기 위한 목적이 있다. 서울과 충청지역의 대학생을 대상으로 323부 설문지를 배포하여 그 중 314부를 분석에 사용하였다. 인구통계학적 요소, 기업의 사회공헌활동 중 중요분야, 기업이 사회공헌활동을 하는 이유, 문화예술후원기업 중 선호기업 등을 조사하였다. 기업이미지는 '제품/서비스', '잠재역량', '공익관련' 세 가지 항목을 살펴보았고 회귀모델에서는 이세가지 요소가 구매의도에 어떠한 영향을 미치는가를 조사하였다. 연구결과 사회공헌 이유를 '기업에 대한 사회적 인식 개선', '기업에 대한 부정적 인식전환' 순으로 나타났다. 사회공헌 활동을 적극적으로 지원하는 기업에 대하여 소비자들은 선호도를 가지고 있으며, 이는 대체적으로 기업성과로 이어진다고 볼 수 있으며, 기업은 기업시민 정신을 가지고 수요자중심으로 지역사회에 공헌하고, 전향적으로 문화예술후원을 확대하여야 할 것으로 사료된다.

Keywords

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