Paradoxes of Living Lab as a Social Innovation Arena

사회혁신의 장으로서 리빙랩과 패러독스

  • Received : 2017.04.04
  • Accepted : 2017.06.16
  • Published : 2017.06.30

Abstract

The Living Lab, key elements are user involvement and experimentation in real life environment, is attracting public and academic attention as a crucial means of science and technology innovation and societal innovation. In recent years, there has also been a qualitative change, such as being utilized for social innovation and sustainable system transition. However, in the Living Lab approach, the paradox due to the tension between the different demands can appear in terms of homogeneity, user experience, conflict, commercialization, and diffusion of innovation. We need to understand and solve these paradoxes of Living Labs in order not only to solve social problems but also to be a good means of social innovation and sustainable system transition. Living labs are very useful instruments for solving certain types of problems, but they are not panacea. Living Labs, which still lack theoretical rationale and empirical results, need to accept and manage paradoxes to achieve results as a good means of social innovation.

주도적 사용자 참여, 실생활 상황의 실험 등이 핵심요소인 리빙랩은 과학기술 혁신과 혁신의 사회적 기여를 위한 수단으로 각광받고 있다. 최근에는 사회혁신이나 지속가능한 시스템 전환에까지 활용되는 등 질적 변화도 나타나고 있다. 그러나 리빙랩 접근에서는 동질성, 사용자 경험, 갈등, 사업화, 확산 등의 측면에서 상이한 요구 간 긴장으로 인한 패러독스가 나타날 수 있다. 리빙랩이 사회혁신과 지속가능한 시스템으로의 전환을 위한 유용한 도구로 활용되기 위해서는 이러한 패러독스를 이해하고 관리할 필요가 있다. 리빙랩은 특정 문제의 해결에는 매우 유용하지만 모든 문제의 해결책은 아니다. 여전히 이론적 논거와 경험적 성과가 부족한 리빙랩이 사회혁신의 수단으로서 성과를 거두기 위해서는 패러독스를 이해하고 관리하는 것이 필요하다.

Keywords

References

  1. 김희연 (2015), EU의 오픈 이노베이션 2.0 전략: 추진현황과 시사점, 초점 제27권 11호, 정보통신정책연구원.
  2. 박봉원. 유영심 (2016), 리빙랩(Living Lab)과 지역사회 개선, 정책메모 2016-17, 강원발전연구원.
  3. 성지은. 박인용 (2016), 시스템 전환 실험의 장으로서 리빙랩: 사례분석과 시사점, 기술혁신학회지, 제19권 제1호, 1-28쪽.
  4. 성지은. 송위진. 박인용 (2013), 리빙랩의 운영 체계와 사례, STEPI Insight, 제127호, 1-46쪽.
  5. 성지은. 한규영. 박인용 (2016), 국내 리빙랩의 현황과 과제, STEPI Insight, 제184호, 1-35쪽.
  6. 송위진 (2012), Living Lab: 사용자 주도의 개방형 혁신모델, Issues & Policy, 제59호, 1-14쪽, 과학기술정책연구원
  7. 송위진. 성지은 (2013), 사회문제 해결을 위한 과학기술혁신정책, 도서출판 한울.
  8. 안준모 (2016), 국가연구개발의 새로운 역할과 정책방향: 사회적 효용의 증대와 개방성의 확대, 사회과학연구, 제42권 제3호, 119-139쪽.
  9. 이규용. 손동원 (2001). (2001), BPR의 확산: 합리적 선택과 정당성 추구의 역할, 인사. 조직연구, 제9권 제2호, 1-32쪽.
  10. 임호 (2016), 사회혁신 도구, 리빙랩 이용 활성화 방안B, DI 정책포커스, 제315호.
  11. 장용석. 김회성. 황정윤. 유미현 (2015), 사회적 혁신 생태계 3.0, CS 컨설팅&미디어.
  12. 최인수. 김건위 (2015), 지역공동체와 리빙랩을 중심으로 한 지역혁신체계 도입방안 연구, 한국지방행정연구원.
  13. 황혜란 외 (2015), 대전형 리빙랩의 활성화 방안, 대전발전연구원.
  14. Almirall, E., Lee, M., and Wareham, J. (2012), "Mapping Living Labs in the Landscape of Innovation methodologies", Technology Innovation Management Review September 2012, pp. 12-18.
  15. Almir all, E. and Wareham, J. (2011), "Living Labs: Arbiters of Mid-and Groundlevel Innovation", Technology Analysis & Strategic Management Vol. 23, No. 1, pp. 87-102. https://doi.org/10.1080/09537325.2011.537110
  16. Azzo pardim, L. and Balog, K. (2011), Towards a Living Lab for Information Retrieval Research and Development , International Conference of the Cross-Language Evaluation Forum for European Languages.
  17. Berg vall-Kareborn, B., Eriksson, C. I., Stahlbrost, A., and Svensson, J. (2009), A Milieu for Innovation: Defining Living Labs , Available at https://pdfs.semanticscholar.org/a210/711d9b9bc0a28daa8bb03cfa0f9813a01210.pdf
  18. Bodi, Z., Garatea, J., Robles, A. G., and Schuurman, D., eds. (2016), Living Lab Services for Business Support & Internationlisation: Understanding the Value and Benefit of Cross-border Living Lab Offers for Small and Medium Enterprises , ENoLL.
  19. Coral lo, A., Latino, M. E., and Neglia, G. (2013), "Methodology for User-Centerde Innovation in Industrial Living Lab", ISRN Industrial Engineering 2013, pp. 1-8.
  20. Curle y, M. and Salmelin, B. (2013), Open Innovation 2.0: A New Paradigm , European Commission.
  21. Czarn iawska, B. (1997), Narrating the Organization: Dramas of Institutional Identity . Chicago: The University of Chicago Press.
  22. Edvar dsson, B., Gustafsson, A., Kristensson, P., and Witell, L. (2010), "Service Innovation and Customer Co-development", in Maglio, P. P., C. A. Kielieszewski and J. C. Spohrer eds., Handbook of Service Science -Service Science: Research and Innovations in the Service Economy, New York: Springer, pp. 561-577.
  23. Euro pean Commission (2009), Information Society and Media . European Commission.
  24. Fulge ncio, H., Le Fever, H., and Katzy, B. (2012), "Living Lab: Innovation through Pastiche", Proceedings of the eChallenges e-2012 Conference , pp. 1-8.
  25. Higgi ns, A. and Klein, S. (2011), "Chapter 2: Introduction to the Living Lab Approach", in Stefan, et al. (eds.), Accelerating Global Supply Chains with IT-Innovation , Berlin: Springer-Verlag, pp. 31-36.
  26. Jesp ersen, K. R. (2008), User Driven Product Development: Creating a User-Involving Culture , Samfundslitteratur.
  27. Katz y, B. R. (2012), "Designing Viable Business Models for Living Labs", Technology Innovation Management Review September 2012, pp. 19-24.
  28. Kusi ak, A. (2007), "Innovation: The Living Laboratory Perspective", Computer-Aided Design and application Vol. 4, No. 6, pp. 863-876. https://doi.org/10.1080/16864360.2007.10738518
  29. Lemi nen, S. (2015), Living Labs as Open Innovation Networks: Networks, Roles, and Innovation Outcomes. Doctoral Dissertations, Alto University, Finland.
  30. Lemi nen, S., DeFillippi, R., and Westerlund, M. (2015), Paradoxical Tensions in Living Labs , Paper presented at The XXVI ISPIM Conference - Shaping the Frontiers of Innovation Management.
  31. Leven, P. and Holmstrom, J. (2008), Consumer Co-creation and the Ecology of Innovation: A Living Lab Approach, IRIS 31, The 31st Information Systems Research Seminar in Scandinavia.
  32. Marc h, J. G. (1991), "Exploration and Exploitation in Organizational Learning", Organization Science Vol. 2, No. 1, pp. 71-87. https://doi.org/10.1287/orsc.2.1.71
  33. Mirij amdotter, A., Stahlbrost, A., Sallstrom, A., Niitamo, V.-P., and Kulkki, S. (2006), The European Network of Living Labs for CWE: User-centric Cocreation and Innovation, In Cunningham, P. and Cunningham, M. eds., Exploiting the Knowledge Economy: Issues, Applications, Case Studies , pp. 840-847, Amsterdam: IOS Press.
  34. 제오프 멀건, 김영수 번역, 사회혁신이란 무엇이며, 왜 필요하며, 어떻게 추진 하는가, 희망제작소. [Mulgan, G. (2011), Social Innovation: What it is, Why It Matters and How It Can Be Accelerated.]
  35. Mulga n, G., Rushanara, A., Halkett, R., and Sanders, B. (2007), In and Out of Sync: The Challenge of Growing Social Innovation . NESTA, UK.
  36. Mulga n, G., Tucker, S., and Wilkie, N. (2006), Social Silicon Valleys: A Manifesto for Social Innovation - What It Is, Why It Matters, How Can It Be Accelerated . London: The Young Foundation.
  37. Nystrom, A. G, Leminen, S., Westerlund, M., and Kortelainen, M. (2014), "Actor Roles and Role Patterns Influencing Innovation in Living Labs", Industrial Marketing Management Vol. 43, No. 3, pp. 483-495. https://doi.org/10.1016/j.indmarman.2013.12.016
  38. 제프리 페퍼. 제럴드 샐런식, 이종범 외 번역, 장외영향력과 조직, 정음사. [Pfeffer, J. L. and G. R. Salancik (1988), The External Control of Organizations]
  39. Poole, M. S. and Van de Ven, A. H. (1989), Using Paradox to Build Management and Organization Theories, Academy of Management Review 14(4), pp. 562-578. https://doi.org/10.5465/amr.1989.4308389
  40. Quinn, R. E and Cameron, K. S. (1988), Paradox and Transformation: Toward a Theory of Change in Organization and Management , Cambridge: Ballinger Pub. Co.
  41. Schl iwa, G. I. (2013), Exploring Living Labs through Transition Management: Challenges and Opportunities for Sustainable Urban Transitions , IIIEE Master Thesis.
  42. Schu urmann, D. (2015), Bridging the Gap between Open and User Innovation?: Exploring the Value of Living Labs as a Means to Structure User Contribution and Manage Distributed Innovation, Dissertation for Doctoral Degree, Ghent University.
  43. Schu urman, D., De Marez, L., and Ballon, P. (2015), Living Labs: A Structured Approach for Implementing Open and User Innovation , 13th Annual Open and User Innovation Conference.
  44. Scot t, R. W. (1995), Institutions and Organizations . London: Sage.
  45. Smit h, W. and Lewis, M. (2011), "Toward a Theory of Paradox: A Dynamic Equilibrium Model of Organizing", Academy of Management Review Vol. 36, No. 2, pp. 382-403.
  46. Stah lbrost, A. (2013), "A Living Lab as a Service: Creating Value for Microenterprises through Collaboration and Innovation", Technology Innovation Management Review November 2013, pp. 37-42.
  47. West erlund, M. and Leminen, S. (2011), "Managing the Challenges of Becoming an Open Innovation Company: Experiences from Living Labs", Technology Innovation Management Review October 2011, pp. 19-25.