한국직업건강간호학회지 (Korean Journal of Occupational Health Nursing)

  • 제26권3호
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  • Pages.151-159
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  • 2017
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  • 2287-2531(pISSN)
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  • 2466-1856(eISSN)
한국직업건강간호학회 (Korean Academic Society of Occupational Health Nursing)
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보건소 직원이 지각하는 서비스지향성이 조직몰입과 경영성과에 미치는 영향

The Effects of Service Orientation on the Organizational Commitment and Management Performance of Public Health Center Workers

  • 투고 : 2017.05.23
  • 심사 : 2017.08.04
  • 발행 : 2017.08.31
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초록

Purpose: The purpose of this study was to identify the effects of service orientation on the organizational commitment and management performance of public health center workers. Methods: A cross-sectional survey design was used. A convenience sample of 280 workers was recruited from six public health centers in J province, South Korea. Data were collected by self-report questionnaires, including general characteristics, service orientation, organizational commitment, and management performance. Data were analyzed with descriptive statistics, Pearson correlation coefficients, independent t-test, one-way ANOVA, and hierarchical regression using the SPSS 22.0 program. Results: The service orientations explained 34.1%of the variance in organizational commitment and explained 31.4% of the variance in management performance. The service orientation was a significant predictor of organizational commitment and management performance. Conclusion: The results of this study suggest that better strategies for service orientations will be helpful to enhance organizational commitment and management performance in the public health center.

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참고문헌

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