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The Mediating Effect of Resilience on the Relationship between Emotional Labor and Happiness of Clinical Nurses

임상간호사의 감정노동과 행복감의 관계에서 회복탄력성의 매개효과

  • Kim, Hyun-Ji (Kyungpook National University Hospital) ;
  • Choi, Hyunkyung (College of Nursing.Research Institute of Nursing Science, Kyungpook National University)
  • 김현지 (경북대학교병원) ;
  • 최현경 (경북대학교 간호대학.간호과학연구소)
  • Received : 2017.01.10
  • Accepted : 2017.02.23
  • Published : 2017.02.28

Abstract

Purpose: The purpose of this study was to investigate the mediating effect of resilience on the relationship between emotional labor and happiness of clinical nurses. Methods: A descriptive, cross-sectional study was conducted with 224 clinical nurses who had one or more years of clinical experiences from four general hospitals in D city in Korea. Data collected from the survey using self-reported questionnaires were analyzed by t-test, one-way ANOVA, Pearson's correlation coefficients, and multiple regression analysis using IBM SPSS statistics 21.0 program. Results: There were statistically significant correlations among variables; a negative correlation between happiness and emotional labor, a positive correlation between happiness and resilience, and a negative correlation between emotional labor and resilience. Meanwhile, resilience had a partial mediating effect on the relationship between emotional labor and happiness. That is, resilience can play an important role between emotional labor and happiness of clinical nurses as a mediator. Conclusion: Considering the findings of this study, developing programs that can improve resilience of clinical nurses who experience emotional labor are needed to increase their level of happiness.

Keywords

References

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