융합정보논문지 (Journal of Convergence for Information Technology)

중소기업융합학회 (Convergence Society for SMB)
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중소기업 근로자의 직무스트레스와 우울이 직무만족에 미치는 효과

The Effect of Job Stress and Depression on Job Satisfaction among Workers in Small and Medium Sized Enterprises

  • 최수찬 (연세대학교 사회복지대학원) ;
  • 이지선 (연세대학교 사회복지대학원) ;
  • 심세연 (연세대학교 사회복지대학원) ;
  • 이지혜 (연세대학교 사회복지대학원) ;
  • 박지혜 (연세대학교 사회복지대학원)
  • Choi, Soo-Chan (School of Social Welfare, Yonsei University) ;
  • Lee, Ji-Sun (School of Social Welfare, Yonsei University) ;
  • Sim, Se-Yeon (School of Social Welfare, Yonsei University) ;
  • Lee, Ji-Hye (School of Social Welfare, Yonsei University) ;
  • Park, Ji-Hye (School of Social Welfare, Yonsei University)
  • 투고 : 2016.12.19
  • 심사 : 2017.02.20
  • 발행 : 2017.02.28
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초록

본 연구는 중소기업 근로자들을 대상으로 직무스트레스가 직무만족에 미치는 영향을 파악한 후, 이 둘 간의 관계에 있어 우울이 가지는 매개효과를 검증하고자 한다. 이를 위해 중소기업 종사자를 대상으로 조사를 실시하였으며 총 117개 설문이 분석에 사용되었다. 분석결과, 직무스트레스가 직무만족에 부적으로 유의미한 영향을 끼쳤고, 우울에는 정적으로 유의미한 영향을 끼쳤다. 또한 직무스트레스와 직무만족의 관계에 있어 우울이 부분매개효과를 가지는 것으로 나타났다. 이에 따른 제언으로 하면 첫째, 중소기업근로자 맞춤형 관리방안의 마련되어야 하며, 둘째, 중소기업 근로자를 위한 기업복지제도의 통합적 도입이 이루어져야 할 것이다.

This study is to verify the mediating effect of depression between job stress and job satisfaction among workers in small and medium sized enterprises. The survey was conducted to workers in small and medium sized enterprises, and 117 cases were finally applied. As results, job stress has significantly negative effect on job satisfaction and positive effect on depression. Depression also has partial mediating effect on between job stress and job satisfaction. We finally suggest that customized management system should be provided for the workers in small and medium-sized enterprises, and occupational welfare system, including employee assistance program (EAP), must be launched for these workers.

키워드

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