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감정 상태에 따른 컴패니언 로봇의 인터랙션 디자인 : 공감 인터랙션을 중심으로

A Study on Interaction Design of Companion Robots Based on Emotional State

  • 오예전 (연세대학교 일반대학원 인지과학협동과정 HCI 전공) ;
  • 신윤수 (연세대학교 일반대학원 인지과학협동과정 HCI 전공) ;
  • 이지항 (카이스트 헬스사이언스 연구소) ;
  • 김진우 (연세대학교 경영학과 HCI 전공)
  • 투고 : 2017.10.31
  • 심사 : 2017.11.25
  • 발행 : 2017.11.30

초록

최근 핵가족화, 개인화 등과 같은 사회구조 변화로 개인 및 사회적 문제가 대두되고 있으며, 부정적 감정 증폭으로 인해 다양한 문제의 원인이 되기도 한다. 과거에 심리적 안정감을 주는 가족 구성원의 부재는 현대인의 감정적 어려움의 대표적인 원인으로 꼽을 수 있다. 이러한 개인 및 사회적 문제를 일상생활에서 사용자와 교감하는 컴패니언 로봇의 공감 인터랙션을 통해 해결하고자 한다. 본 연구에서는 감성 로봇 프로토타입 제작을 통해 정교한 공감 인터랙션 디자인을 하였으며, 실험을 통해 연구를 진행하였다. 그 결과로 감성 로봇의 공감 인터랙션에 얼굴 인터랙션이 크게 영향을 미치며, 부정 감성에서 인터랙션이 로봇의 공감도를 높이는 것을 확인할 수 있었다. 결과적으로 본 연구는 감성 로봇을 제작하여 더욱 정교한 인터랙션을 구현하였다는 점과, 실험 결과를 바탕으로 로봇의 공감 인터랙션 디자인 가이드라인을 제시하였다는 점에서 이론적 및 실용적 의의가 있다.

Recent changes in social structure, such as nuclear family and personalization, are leading to personal and social problems, which may cause various problems due to negative emotional amplification. The absence of a family member who gives a sense of psychological stability in the past can be considered as a representative cause of the emotional difficulties of modern people. This personal and social problem is solved through the empathic interaction of the companion robot communication with users in daily life. In this study, we developed sophisticated empathic interaction design through prototyping of emotional robots. As a result, it was confirmed that the face interaction greatly affects the emotional interaction of the emotional robot and the interaction of the robot improves the emotional sense of the robot. This study has the theoretical and practical significance in that the emotional robot is made more sophisticated interaction and the guideline of the sympathetic interaction design is presented based on the experimental results.

키워드

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