Journal of Digital Convergence (디지털융복합연구)

The Society of Digital Policy and Management (한국디지털정책학회)
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A Study on the Effect of Fairness Perception of Incentive System on Manager-Trust -The moderating effect on HRM strength-

집단 성과급제도의 공정성이 신뢰에 미치는 영향 - 인사시스템 신뢰강도의 조절효과로 -

  • Received : 2016.07.26
  • Accepted : 2016.09.20
  • Published : 2016.09.28
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Abstract

There is a negotiation between management and labors about paying incentive at the every end of the year. This result causes the conflict between management and labors. The successful operation of incentive system is based on respect and common benefit between workers and managers. The manager-trust is the power of leading reciprocality. This research started from the issues of companies with incentive system at this year. This research analysed the influence of manager-trust by the fairness of incentive system. and how HRM system affects the manager-trust through the strength of the HRM system. It appeared in a survey that shows the fairness of incentive system and manager-trust effect positive matter. As a result of the control effect in the strength of the HRM system, the relationship between distributive justice and manager-trust shows that Distinctiveness, consistency, and consensus have the control effect. Although the Distinctiveness has control effect, consistency and consensus didn't have control effect in the relationship between perceptual justice and manager-trust.

기업에서 매년 성과급 지급과 관련하여 노사 간의 협상이 이루어지고 있다. 협상에 따라 노사 간의 갈등을 초래하기도 한다. 이러한 집단적 노사관계에 있어서 인사시스템에 대한 신뢰는 매우 중요하다. 성과급 이슈에서 시작된 본 연구는 성과급 공정성이 경영자 신뢰도에 미치는 영향관계를 분석하고 인사시스템 신뢰강도가 어떻게 조절효과를 나타내는가를 파악하여 인적자원관리 선택이 경영자신뢰에 미치는 과정을 살펴보았다. 그 결과, 성과급의 공정성과 경영자 신뢰도는 유의한 정(+)의 영향을 미친다고 나타났다. 그리고 성과급제도의 공정성과 경영자 신뢰의 영향관계에 있어서 인사시스템 신뢰강도의 조절작용 효과를 검정한 결과, 분배공정성과 경영자 신뢰도의 관계에서 명확성, 일관성, 합의성은 조절효과가 있는 것으로 나타났으나, 절차공정성과 경영자 신뢰도의 영향관계에서는 일관성, 합의성은 조절효과가 없었으나 명확성은 작용하는 것으로 나타났다. 이는 성과급 공정성의 인식정도가 높을수록 경영진의 신뢰가 증가하며, 인사시스템의 신뢰강도에 있어서 다른 항목보다도 명확성이 보다 유의미한 것으로 나타났다.

Keywords

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