Journal of Digital Convergence (디지털융복합연구)

The Society of Digital Policy and Management (한국디지털정책학회)
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Impacts of Success Factors of Information System on Business Performance through Security Reliability of Casino Information System and Job Satisfaction

정보시스템 성공요인이 카지노정보시스템의 보안신뢰와 직무만족을 통해 경영성과에 미치는 영향

  • LEE, Dae Kun (U-City Fusion Technology Management, Seoul Venture University) ;
  • HWANG, Chan Gyu (U-City Fusion Technology Management, Seoul Venture University)
  • 이대근 (서울벤처대학원대학교 U-City 융합기술경영) ;
  • 황찬규 (서울벤처대학원대학교 U-City 융합기술경영)
  • Received : 2016.07.29
  • Accepted : 2016.09.20
  • Published : 2016.09.28
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Abstract

This study explored the performance factors of casino information systems for foreigners, empirically examined the causal relation between these factors and the business performances through organizational trust and job satisfaction and suggested a direction to enhance the casino information systems. The result of this study showed that, firstly, information quality impacted positively on security reliability and job satisfaction. Secondly, system quality impacted positively on security reliability and job satisfaction. Thirdly, service quality impacted positively on security reliability and job satisfaction. Fourthly, security reliability impacted positively on job satisfaction through security reliability. Lastly, security reliability and job satisfaction impacted positively on business performance. This research must be continued by expanding upon the variables of this research study, and there is a need for follow up research on methods that can analyze the management performance of casino information systems from a diverse set of approaches and also research that conducts an analysis on systems that are implemented to prevent tax evasion.

본 연구는 국내 외국인 카지노 이용자를 위한 카지노 정보시스템의 성과요인을 파악하고, 이들 요인들이 조직 신뢰와 직무만족을 통하여 경영성과에 영향을 미치는 인과관계를 실증적으로 검증하여, 카지노 정보시스템의 발전방안을 제시하고자 한다. 연구결과 첫째, 정보 품질은 보안 신뢰와 직무 만족에 유의 수준에서 채택되는 것으로 나타났다. 둘째, 시스템 품질은 보안신뢰와 직무 만족에 유의 수준에서 채택되는 것으로 나타났다. 셋째, 서비스 품질은 보안 신뢰와 직무 만족에 유의 수준에서 채택되는 것으로 나타났다. 넷째, 보안신뢰는 직무만족에 유의 수준에서 채택되는 것으로 나타났다. 다섯째, 보안 신뢰와 직무 만족은 경영성과에 유의 수준에서 채택되는 것으로 나타났다. 향후 연구 방향은 본 연구의 각 변수들을 확장하여 연구를 지속적으로 진행해야 하며, 카지노 정보시스템의 경영 성과를 다 방향으로 분석할 수 있는 방법과 탈세 방지를 위한 시스템을 분석하는 연구가 필요할 것이다.

Keywords

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