Asia pacific journal of information systems

The Korea Society of Management Information Systems (한국경영정보학회)
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Conceptualization of Smart Tourism Destination Competitiveness

  • Koo, Chulmo (Department of Convention Management, College of Hotel & Tourism Management, Kyung Hee University) ;
  • Shin, Seunghun (Graduate School, Department of Convention & Exhibition Management, Kyung Hee University) ;
  • Gretzel, Ulrike (Annenberg School of Communication and Journalism, University of Southern California) ;
  • Hunter, William Cannon (Department of Convention Management, College of Hotel & Tourism Management, Kyung Hee University) ;
  • Chung, Namho (Department of Hotel Management, College of Hotel & Tourism Management, Kyung Hee University)
  • Received : 2016.11.16
  • Accepted : 2016.12.31
  • Published : 2016.12.31
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Abstract

This paper aims to develop a conceptual model of smart tourism destination competitiveness to provide implications in terms of smart tourism destination realization and smart tourism destination competitiveness development. A literature review on tourism destination competitiveness and smart tourism destination is performed. A conceptual model is suggested on the basis of the model of destination competitiveness developed by Crouch and Ritchie (1999). The suggested conceptual model integrates the traditional concepts of comparative advantages and competitive advantages, seven core resources and attractors, and five destination management factors. Smart technology is included as a new core resource and attractor in the model. This study is the first to comprehensively conceptualize smart tourism destination competitiveness. Moreover, this study has practical value in the sense that it focused on the convergence between smart technology and other factors.

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