Asia-Pacific Journal of Business Venturing and Entrepreneurship (벤처창업연구)

The Korean Society of Business Venturing (한국벤처창업학회)
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Exploring the Relationship among Conflict, Knowledge Sharing, and Agility in Startup: Focus on the Role of Shared Vision

갈등상황에서 민첩한 스타트업 팀에 관한 연구: 공유된 비전의 이중효과

  • Lee, Hyejung (Institute of East and West Studies at Yonsei University) ;
  • Park, Jun-Gi (Institute of East and West Studies at Yonsei University) ;
  • Lee, Seyoon (Center for Work Science at Yonsei University)
  • 이혜정 (연세대학교 동서문제연구원) ;
  • 박준기 (연세대학교 동서문제연구원) ;
  • 이세윤 (연세대학교 워크사이언스센터)
  • Received : 2016.05.16
  • Accepted : 2016.06.30
  • Published : 2016.06.30
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Abstract

Startup must be agile and be able to handle extreme changes, survive unpredicted threats, and capitalize on emerging business opportunities. Agile teams continually sense changes for competitive action and marshal the necessary knowledge. While team members share their knowledge, there must be emerging various type of conflicts in teams. This study examines the relationship among the conflict, knowledge sharing and agility in startup context. At the same time, we tested the roles of shard vision both moderating variable between conflict and knowledge sharing, and antecedent for knowledge sharing. Different two types of conflict, task conflict and relationship conflict, knowledge sharing, agility, and different impact of shared vision are identified from literatures and tested. 182 data points were collected from under 5-year old startup's representatives to test these hypotheses. PLS data analysis indicated that the task conflict and shard vision positively effect on knowledge sharing, and then knowledge sharing has statistically significant effect on agility. And the impact of conlict has been weakened by shared vision's moderating effect. Based on the results, we proposed practically several team management skills for startup managers, leaders and stakeholder, and explained theoretical contributions.

스타트업은 시장의 비즈니스 기회를 신속하게 포착하고, 경험해보거나 예측하지 못한 다양한 문제들에 발 빠르게 대처하고 해결해야만 혁신적인 제품이나 서비스의 개발, 투자 유치 등이 가능하다. 이러한 조직의 민첩성은 구성원들 사이의 원활한 지식 공유를 통해서 갖출 수 있는데, 이때 스타트업은 조직의 비전을 공유하면서 인식을 같이 하는 동시에 서로의 의견에 대립하고 반목하는 갈등 또한 함께 발생하게 된다. 본 연구에서는 실제 스타트업 환경에서 빈번하게 발생하는 갈등을 과업 갈등과 관계 갈등으로 구분하고, 지식공유와 민첩성에 미치는 영향에 대하여 실증분석을 실시하였다. 이때, 조직의 비전을 공유하는 정도가 갈등과 지식 공유의 영향관계를 조절하고 더 나아가 지식 공유 자체에 직접적으로 영향을 미치는 관계를 함께 분석하였다. 조직이 설립된 지 5년 미만의 스타트업 팀 182개를 대상으로 설문조사를 통해 데이터를 수집하고 PLS를 이용하여 통계적으로 분석하였다. 분석 결과, 과업 갈등과 공유된 비전은 지식 공유에 직접적인 영향을 미치고, 지식 공유를 통해 조직의 민첩성을 높이는 것으로 나타났다. 그리고 공유된 비전의 정도가 높을수록 갈등의 전반적인 영향을 상쇄하는 조절효과가 있음이 밝혀졌다. 이 결과를 바탕으로 스타트업 조직의 이해관계자들을 위한 이론적, 실무적 시사점을 제시하였다.

Keywords

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