디지털융복합연구 (Journal of Digital Convergence)

  • 제14권3호
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  • Pages.127-134
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  • 2016
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  • 2713-6434(pISSN)
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  • 2713-6442(eISSN)
한국디지털정책학회 (The Society of Digital Policy and Management)
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융복합시대 기업의 CSR활동이 구매의도에 미치는 영향 : 이미지 및 평판의 매개효과를 중심으로

Convergence generation the corporate research activities on the impact of CSR on purchase: Focusing on the mediating effect of the image and reputation

  • Hwang, Dong-Ryong (Dept. of Business Administration, Kumoh National Institute of Technology) ;
  • Lee, Seung-Hee (Dept. of Business Administration, Kumoh National Institute of Technology) ;
  • Do, Hyun-Ok (Dept. of Business Administration, Kumoh National Institute of Technology)
  • 투고 : 2016.01.18
  • 심사 : 2016.03.20
  • 발행 : 2016.03.28
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초록

융복합시대에 기업의 CSR활동에 있어서, CSR활동과 이미지, 평판이 구매의도에 어떠한 영향을 미치는지에 대한 연구를 하였다. 이를 위해 대구 경북에 거주하는 시민 및 학생을 대상으로 총200부를 설문 조사하였으며, 융복합 시대에 CSR 활동을 통한 세부적인 마케팅을 전략, 전술을 세울지에 대한 대안점이 무엇인지 찾을 수 있다. 첫째, CSR활동이 구매의도에 정(+)영향을 미친다. 둘째, 기업 이미지는 기업의 CSR활동과 구매의도를 매개할 것이다. 셋째, 기업평판은 기업의 CSR활동과 구매의도를 매개할 것이다. 기업의 CSR 활동은 선택이 아니라 필수가 되었으며, 사회적 책임을 다하는 기업이 사랑받는 기업으로 경영실적으로도 나타나고 있다.

Regarding CSR activities of companies in the convergence era, this study tried to find out how CSR activities, image, and reputation would affect the purchase. A total of 200 questionnaires targeting citizens residing in Daegu, Gyeongsang Province were used and it found an alternative on how to establish marketing strategy through CSR activities in the convergence era. First, CSR activities have a positive effect on the purchase intention. Second, corporate image will mediate the degree of corporate CSR activities and purchases. Third, corporate reputation will mediate the degree of corporate CSR activities and purchases. CSR activities have become essential, not an option, and the company that fulfills its social responsibility appears to be loved as seen in the market performance.

키워드

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