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중소기업 정보화 지원정책 평가 및 지원방향 연구

Study on the Informatization Policy Evaluations and Directions for Small and Medium Enterprises(SMEs)

  • 이훈배 (한양대학교 정보시스템학과) ;
  • 이욱 (한양대학교 정보시스템학과)
  • Lee, Hoon-Bae (Department of Information System, Hanyang University) ;
  • Lee, Ook (Department of Information System, Hanyang University)
  • 투고 : 2016.07.15
  • 심사 : 2016.10.07
  • 발행 : 2016.10.31

초록

국내 사업체수의 99%와 고용의 88%를 차지하는 중소기업의 중요성을 고려하여 정부는 정보화 지원정책을 시행하여 왔다. 그러나 한정된 예산과 민간 시장의 정보화 역량 상승으로 인해 정보화 지원 패러다임의 전환과 새로운 정책 방향이 필요한 시점이다. 본 연구에서는 중기청의 정보화 지원 정책을 정보화 발전단계 모델과 비교하여 평가하고 향후 지원방향을 모색하였다. 정보화 발전단계 모델은 정보화 활용 수준을 정보화 도입부터 전략적 혁신에 이르기까지 5단계로 구분한 모델이다. 중기청의 정보화 지원 정책은 정보화 발전단계 중 단위 정보화나 기업내 통합 단계에 집중되어 있고, 기업간 통합단계나 전략적 혁신 단계는 미흡한 것으로 나타났다. 이와 같은 결과를 바탕으로 향후 중소기업의 정보화 정책을 위한 3가지 방향을 제시하였다. 첫째, 정보화 발전단계 상 전략적 혁신 단계로의 지원 중심의 이동이 필요하다. 둘째 정보화 발전단계에 기반한 정보화 도입 로드맵을 수립함으로써 중소기업이 로드맵에 따라 자체적인 정보화 역량을 육성해 나가도록 할 필요가 있다. 마지막으로 공급자 중심이 아닌 성과에 기반한 정책을 수립하여 정보화 지원의 실효성을 제고하여야 한다.

Considering the importance of SMEs, which account for 88% of employment and 99% of domestic businesses, the government has implemented informatization policy support. On the other hand, due to budget limitations and the ability of the private market, it is time to transition to the new policy of the informatization support paradigm. This study evaluated the informatization policy support of SMBA by a comparison with the stage model to determine the future direction. The informatization development model is a step model divided into five levels ranging from the informatization initiation level to the strategic innovation level. The informatization policy of SMBA was focused on the development of automation and in-house integration, and business-to-business integration and strategic innovation step was found to be lacking. Based on these results, there are three implications for the informatization policy of the next SMEs. First, there is a need for a movement of the center of the support in the informatization step to the strategic innovative step. Second, by establishing an informatization road map, it is necessary to develop their own informatization capabilities according to the road map. Finally, it is important to improve the effectiveness of informatization support based on performance rather than policy providers.

키워드

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