한국간호교육학회지 (The Journal of Korean Academic Society of Nursing Education)

  • 제22권4호
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  • Pages.559-566
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  • 2016
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  • 1225-9578(pISSN)
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  • 2093-7814(eISSN)
한국간호교육학회 (The Korean Academic Society of Nursing Education)
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임상시험 대상자가 지각한 임상연구 간호사의 의사소통 유형과 간호서비스 만족도

The Communication Styles and Nursing Service Satisfaction of Clinical Research Nurses Perceived by Clinical Subjects

  • 투고 : 2016.10.17
  • 심사 : 2016.11.15
  • 발행 : 2016.11.30
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초록

Purpose: This study aimed to examine the communication styles and nursing service satisfaction of clinical research nurses perceived by clinical subjects. Methods: The data were collected with self-administrated questionnaires after receiving consents from 200 clinical trial subjects. The data were analysed with descriptive statistics, t-test, ANOVA, Pearson's correlation coefficients and stepwise multiple regression analysis using SPSS 21.0 statistic program. Result: Clinical subjects perceived that clinical research nurses used the informative, affective, and non-authoritative communication styles. The study identified factors influencing the nursing service satisfaction, and they were the informative communication styles (${\beta}$=.34, p<.001) and affective communication styles (${\beta}$=.35, p<.001, $R^2$=37%) by multiple linear regression. Conclusion: If educational programs on communication are developed to help clinical research nurses use the informative and affective communication styles according to the characteristics of subjects and applied to the field of practice, they will be able to increase the nursing service satisfaction and contribute to the higher quality of clinical trials.

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참고문헌

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피인용 문헌

  1. 환자와 간호사가 인지한 간호서비스만족의 융복합적 영향요인에 관한 연구 vol.8, pp.10, 2016, https://doi.org/10.15207/jkcs.2017.8.10.135
  2. 간호대학생의 감성지능 수준에 따른 스마트폰 중독과 의사소통능력의 차이 vol.16, pp.3, 2016, https://doi.org/10.14400/jdc.2018.16.3.375
  3. 고위험 신생아 부모가 지각한 간호사의 의사소통과 부모 스트레스와의 관계 vol.25, pp.2, 2019, https://doi.org/10.4094/chnr.2019.25.2.184