Journal of Korean Society of Occupational and Environmental Hygiene (한국산업보건학회지)

Korean Industrial Hygiene Association (한국산업보건학회)
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A Descriptive Study on Violence by Customer against 'Daeri' Drivers in Korea

대도시 대리운전 기사의 안전 운행에 영향을 주는 고객의 폭언 및 폭행 실태에 관한 연구

  • Lee, June-Hee (Graduate School of Public Health, Yonsei University) ;
  • Won, Jong-Uk (Graduate School of Public Health, Yonsei University) ;
  • Roh, Jaehoon (Graduate School of Public Health, Yonsei University) ;
  • Kim, Chi Nyon (Graduate School of Public Health, Yonsei University) ;
  • Seok, Hongdeok (Graduate School of Public Health, Yonsei University) ;
  • Lee, Wanhyung (Graduate School of Public Health, Yonsei University) ;
  • Kim, Yeong-Kwang (Graduate School of Public Health, Yonsei University) ;
  • Hwang, Jungho (The Institute for Occupational Health, Yonsei University College of Medicine) ;
  • Yoon, Jin-Ha (Graduate School of Public Health, Yonsei University)
  • 이준희 (연세대학교 보건대학원) ;
  • 원종욱 (연세대학교 보건대학원) ;
  • 노재훈 (연세대학교 보건대학원) ;
  • 김치년 (연세대학교 보건대학원) ;
  • 석홍덕 (연세대학교 보건대학원) ;
  • 이완형 (연세대학교 보건대학원) ;
  • 김영광 (연세대학교 보건대학원) ;
  • 황정호 (연세대학교 의과대학 산업보건연구소) ;
  • 윤진하 (연세대학교 보건대학원)
  • Received : 2015.06.29
  • Accepted : 2015.09.17
  • Published : 2015.09.30
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Abstract

Objectives: The purpose of this study was to research 'Daeri' drivers who work for drunken customers as a substitute driver. This was the first study in Korea to investigate assault and verbal abuse experienced while employed as a 'Daeri' driver. Methods: In this study, we conducted a survey to investigate people who work as 'Daeri' drivers. The survey was performed from September 1 to 7, 2014. The participants were 166 adult men and women who work as full-time 'Daeri' drivers. Results: Participants who experienced physical violence and assault from the customers to the point of disturbing safe driving in a year were 36.1% of total respondents. People who experienced verbal abuse to the point of disturbing safe driving in a year totaled 80.4% of respondents. In addition, there were also qualitative research results. Conclusions: Acts that impede safe driving are a danger to both passengers and drivers. By protecting the safety of 'Daeri' drivers, we will be able to protect the safety of citizens. Therefore, it is necessary to make an effort to protect 'Daeri' drivers from customer violence. Furthermore, it is also necessary to research policy to emplace a legal system that can protect 'Daeri' drivers.

Keywords

References

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