The Journal of the Korea Contents Association (한국콘텐츠학회논문지)

The Korea Contents Association (한국콘텐츠학회)
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The Effect of Social Workers' Perception about Ethical Issue and Contents on Their Job Attitude

사회복지사의 윤리 요인 인식이 직무태도에 미치는 영향

  • Received : 2015.06.10
  • Accepted : 2015.06.30
  • Published : 2015.08.28
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Abstract

This study was conducted in order to examine how ethical climate, ethical sensitivity, and moral distress influence social workers' job satisfaction, burnout, and turnover intention. First, social workers' perception of ethical climate in their organization enhanced job satisfaction and lowered turnover intention, but its association with burnout was not statistically significant. Second, ethical sensitivity was found to have a positive effect on job satisfaction, and to increase burnout and turnover intention. Third, moral distress, which is induced by social workers' direct experiences, was found to lower job satisfaction and increase burnout and turnover intention.

본 연구는 윤리적 조직풍토, 윤리적 민감성 그리고 도덕적 고충이 사회복지사의 직무만족, 소진 그리고 이직의도에 어떠한 영향을 미치는지 규명하고자 시도되었다. 충남지역의 사회복지사 253명을 대상으로 실증 분석을 수행결과는 다음과 같다. 첫째, 사회복지사 소속기관의 윤리적 조직 풍토 인식이 직무만족도를 높이고 이직의도를 낮추지만, 소진과는 통계적으로 무의미했다. 둘째, 윤리적 민감성은 직무만족도에 긍정적 영향을 미치고 있으나 소진과 이직의도를 높이는 것으로 분석되었다. 셋째, 사회복지사가 직접적인 경험으로 유발되는 도덕적 고충이 직무만족도를 저하시키고, 소진이나 이직의도를 높이는 것으로 분석되었다. 이와 같은 결과로 사회복지조직의 윤리적 조직풍토 조성을 위해서는 청렴교육과 운영자의 윤리경영의식을 높여야 한다. 또한 사회복지사의 윤리적 민감성 제고를 위한 청렴교육 및 감수성 훈련이 필요하다는 시사점을 얻었다.

Keywords

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