DOI QR코드

DOI QR Code

융복합형 노사갈등이 노조참여행동 및 이직의도에 미치는 영향

The Impact of Convergence-type Conflict between Labor and Management on Union Participation Behavior and Turnover Intention

  • 투고 : 2015.05.04
  • 심사 : 2015.07.20
  • 발행 : 2015.07.28

초록

노사관계는 향후 융복합 글로벌환경에서 기업들이 지속적인 경쟁력을 확보하기 위해 반드시 풀고 가야할 핵심과제로 부각되고 있다. 본 연구는 융복합형 노사갈등이 이직의도에 미치는 영향에 있어서 노조참여행동의 매개효과 검증해 보고자 하는데 연구의 목적을 두었다. 자료의 수집은 대전시, 충청남 북도에 위치한 중소기업의 종업원 491명을 대상으로 조사하였다. 분석 결과는 다음과 같다. 첫째, 노사갈등이 노조참여행동에 정(+)에 영향을 미치는 것으로 나타났다. 둘째, 노조참여행동은 이직의도에 부(-)의 영향을 미치는 것으로 나타났다. 셋째, 노조참여행동은 노사갈등과 이직의도와의 관계에서 매개역할을 하는 것으로 나타났다. 따라서 노조지도부가 노조원들의 이익과 욕구에 민감히 반응하고 이를 통하여 노조의 필요성과 가치를 지속적으로 제고시키기 위한 노력이 필요하다.

Labor and management relation rises as a key task to solve in order to ensure corporate's sustainable competitiveness in a convergence global environment. The aim of this study is to examine the mediation effect of labor union participation behavior in the effect of convergence-type labor-management conflict on the turnover intention. Data was collected from 491 employees who were employed in medium and small enterprises in Daejeon, Chungcheongnam-do and Chungcheongbuk-do. The results are as follows. Firstly, labor-management conflict had positive (+) effect on labor union participation behavior. Secondly, labor union participation behavior had negative (-) effect on turnover intention. Thirdly, labor union participation behavior had mediating role in the relation between labor-management conflict and turnover intention. Therefore, it is necessary to respond profit and desire of the labor union members by union leaders and to enhance necessity and value of the labor union continually.

키워드

참고문헌

  1. H. I. Jeong, & G. W. Moon, "The Analysis of Worker's Effect by Perceptions about Industrial Relations Conflict in Small and Medium Business," Journal of Human Resource Management Research, Vol. 14, No. 2, pp.189-208, 2007.
  2. Se-Ho Park, "The Impact of Conflict between Labor and Management on Union Participation Behavior," Ph.D. Dissertation, Graduate school of Dankook University, 2010.
  3. B. Klandermans, "Psychology and trade union participation: Joining, acting, quitting," Journal of Occupational Psychology, Vol. 59, pp.189-204, 1986. https://doi.org/10.1111/j.2044-8325.1986.tb00224.x
  4. A. Shirom, "Union militancy: Structural and personal determinants," Industrial Relations, Vol. 16, pp.152-162, 1977.
  5. S. Bacharach, P. Bamberger, & S. Conley, "Professional and workplace control : Organizational and demographic models of teacher militancy," Industrial Relations Review, Vol. 43, pp.570-586, 1990. https://doi.org/10.1177/001979399004300505
  6. T. I. Chacko, "Member participation in union activities: Perceptions of union priorities, performance, and satisfaction," Journal of Labor Research, Vol. 4, pp.363-373, 1985.
  7. J. G. March,, & H. A. Simon, "Organizations," New York: John Wiley & Sons Inc., 1958.
  8. F. X. Goeddeke, & J. D. Kammeyer.-Mueller, "Perceived support in a dual organizational environment: Union participation in a university setting," Journal of Organizational Behavior, Vol. 31, pp.65-83, 2010.
  9. S. Aryee, & Y. A. Debrah, "Members' participation in the union: An investigation of some determinants in Singapore," Human Relations, Vol. 50, pp.129-147, 1997.
  10. M. M. Perline, & V. P. Lorenz, "Factors influencing member participation in trade union activities," American Journal of Economics and Sociology, Vol. 29, pp.425-437, 1970. https://doi.org/10.1111/j.1536-7150.1970.tb03130.x
  11. M. Sverke, G. N. Chaison, & A. Sjoberg, "Do union mergers affect the members? Short-. and long -.term effects on attitudes and behavior," Economic and Industrial Democracy, Vol. 25, pp.103-124, 2004. https://doi.org/10.1177/0143831X04040103
  12. R. Y. Park, & K. S. Kim, "The Effects of Union Members' Perceptions of Union Characteristics on Union Participation : A Focus on Relative Deprivation, Social Identity, and Collective Efficacy," Korean Journal of Management, Vol. 14, No. 3, pp.1-40, 2006.
  13. K. G. Lee, "The Effects Of Union Members' Perceptions Of Organizational Justice On Union Participation," Journal of Human Resource Management Research, Vol. 16, No. 2, pp.151-177, 2009.
  14. J. M. Magenau, J. E. Martin, & M. M. Peterson, "Dual and unilateral commitment among stewards and rank and file union members," Academy of Management Journal, Vol. 31, pp.359-376, 1988. https://doi.org/10.2307/256552
  15. C. V. Fukami, & E. W. Larson, "Commitment to company and union: Parallel models," Journal of Applied Psychology, Vol. 69, No. 3, pp.367-371, 1984. https://doi.org/10.1037/0021-9010.69.3.367
  16. J. Barling, C. J. Fullagar, & E. K. Kelloway, "The union and its members," New York: Oxford University Press, 1992.
  17. Y. Jeong, "Determinants of employee multiple commitments to the company and union in Canada and Sweden: Parallel models," Unpublished doctoral dissertation, University of Iowa, 1990.
  18. J. Martin, J. Magenau, & M. Peterson, "Variables related to patterns of union stewards commitment," Journal of Labor Research, Vol. 7, No. 4, pp.323-336, 1986. https://doi.org/10.1007/BF03179663
  19. A. W. Chan, E. Snape, & T. Redman, "Union commitment and participation among Hong Kong fireflighters: A development of an integrative model," International Journal of Human Resource Management, Vol. 15, pp.533-548. 2004. https://doi.org/10.1080/0958519042000181241
  20. J. B. Fuller, and K. Hester, "The impact of labor relations climates on union participation process," Journal of Research, Vol. 19, pp.113-127, 1998.
  21. C. Fullagar, & J. Barling, "Dual commitment in aggressive and protective unions," Applied Psychology: An International Review, Vol. 39, pp.93-104. 1991.
  22. R. D. Iverson, & D. B. Currivan, "Union participation, job satisfaction, and employee turnover:An event-history analysis of the exit-voice hypothesis," Industrial Relations, Vol.42, No. 1, pp.101-105, 2003.
  23. F. Luthans, "Organizational Behavior," New York : McGraw-Hill, Inc., 4th ed, pp.386-396, 1985.
  24. J. R. Schermerhorn, J. G. Hunt, and R. N. Osborn, "Managing Organizational Behavior," 2nd ed, New York : John Wiley and Sons, Inc., pp.518-520, 1978.
  25. C. L. Yoo, and K. H. Lee, "The Effects Organization Conflicts Infuences to Separation Propensity," Journal of Human Resource Management Research, Vol. 6, pp.67-95, 2003.
  26. Yeon-Hee Park, "Effects of Union Workers' Organizational Conflict on the Dual Commitment in General Hospital," Ph. D. Dissertation Graduate School of Hanyang University, 2009.
  27. E. K. Kelloway, & J. Barling, "Member's participation in local union activities: Measurement, prediction, and replication," Journal of Applied Psychology, Vol. 78, No. 2, pp.262-279, 1993. https://doi.org/10.1037/0021-9010.78.2.262
  28. J. P. Meyer, & N. J. Allen, "Testing the side-bet Theory of Organizational Commitment ; Some Methodological Considerations, Journal of Applied Psychology, Vol. 69, pp.372-378., 1984. https://doi.org/10.1037/0021-9010.69.3.372
  29. W. H. Molbey, "Employee Turnover : Cause, Consequences, and Control," M. A : Addision-Wesley, 1982.
  30. Eun-key Hwang, "Study on the Antecedents and Age Effects of IT Workers' Turnover Intentions," Master's thesis. Graduate school of Ehwa Womans University, 2007.
  31. T. D. Little, A. William, G. S. Cunningham, and K. F. Widaman, "To Parcel or Not in Parcel : Exploring the Question, Weighing the Merits," Structural Equation Modelling, 9, No. 2, pp. 151-173, 2002. https://doi.org/10.1207/S15328007SEM0902_1
  32. R. P. Bagozzi, and T. F. Heatherton, "A General Approach to Representing Multifaced Personality Constructs: Application to State Self-esteem," Structural Equation Modeling, Vol. 1, pp.35-67, 1994. https://doi.org/10.1080/10705519409539961
  33. J. Rushton, C. Philippe, J. Brainerd, and P. Michael, "Behavioral Development and Construct Validity: The Principle of Aggregation," Psychological Bulletin, Vol. 94, No. 1, pp.18-38. 1983. https://doi.org/10.1037/0033-2909.94.1.18
  34. J. E. Mathieu, and J. L. Farr, "Further Evidence for the Discriminant Validity of Measures of Organizational Commitment, Job Involvement, and Job satisfaction," Journal of Applied Psychology, Vol. 76, No. 1, pp.127-133, 1991. https://doi.org/10.1037/0021-9010.76.1.127
  35. R. H. Moorman, and B. P. Niehoff, "Does Perceived Organizational Support Mediate the Relationship between Procedural Justice and Organizational Citizenship Behavior?," Academy of Management Journal, Vol. 41, pp.351-357, 1998. https://doi.org/10.2307/256913
  36. J. C. Anderson, and W. G., David, "Structural Equation Modeling in Practice: A Review and Recommended Two-Step Approach," Psychological Bulletin, Vol. 103, No. 3, pp.411-423, 1988. https://doi.org/10.1037/0033-2909.103.3.411
  37. H. Sujan, B. A. Weitz and N. Kumar, "Learning Orientation, Working Smart and Effective Selling," Journal of Marketing, Vol. 58, July, pp.39-52, 1994. https://doi.org/10.2307/1252309
  38. C. Fornell, & D. F. Karcker, "Evaluating Structural Equation Models with Unobservable Variables and Measurement Error", Journal of Marketing, Vol. 156, pp.39-50, 1981.