Journal of Acupuncture Research

Korean Acupuncture & Moxibustion Medicine Society (대한침구의학회)
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A Research on Factors Affecting Medical Service Perception for the Realization of Personalized Traditional Korean Medicine

환자 맞춤 한방의료 구현을 위한 의료서비스 인식 영향 요인 연구

  • Kim, So Yun (Department of Acupuncture & Moxibustion Medicine, College of Korean Medicine, Daejeon University) ;
  • Kim, Hyun Ji (Department of Acupuncture & Moxibustion Medicine, College of Korean Medicine, Daejeon University) ;
  • Jung, Hoon (Department of Oriental Rehabilitation Medicine, College of Korean Medicine, Daejeon University) ;
  • Woo, Hoon Shik (Department of IT Management and Engineering, College of Engineering, Daejeon University) ;
  • Nam, Seung Kyu (Department of Industrial and Advertising Psychology, College of Business, Daejeon University) ;
  • Kim, Young Il (Department of Acupuncture & Moxibustion Medicine, College of Korean Medicine, Daejeon University)
  • 김소연 (대전대학교 한의과대학 침구의학교실) ;
  • 김현지 (대전대학교 한의과대학 침구의학교실) ;
  • 정훈 (대전대학교 한의과대학 한방재활의학과교실) ;
  • 우훈식 (대전대학교 공과대학 IT경영공학과) ;
  • 남승규 (대전대학교 경영대학 산업심리학과) ;
  • 김영일 (대전대학교 한의과대학 침구의학교실)
  • Received : 2015.02.05
  • Accepted : 2015.02.23
  • Published : 2015.03.20
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Abstract

Objectives : This study aimed to evaluate influential factors affecting patients' surveyed medical service perception of Traditional Korean Medicine(TKM). Methods : This study was a randomized single blind parallel design and 335 patients were participated. After treatment, we carried out a survey about medical service perception index from April 1st 2013 to January 31th 2014. We evaluated and analyzed the difference between Korean internal medicine and acupuncture & moxibustion, and also between the age groups of younger than 30s and older than 40s. Results : As the results of the analysis, acupuncture & moxibustion group had higher points on medical service perception sub factors than Korean internal medicine group. There was no meaningful difference between the age groups. Conclusions : The study showed higher satisfaction with acupuncture & moxibustion than Korean internal medicine, and as variable, department was more influential than age for medical service perception.

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References

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