Journal of Digital Convergence (디지털융복합연구)

The Society of Digital Policy and Management (한국디지털정책학회)
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An Exploratory Research on Individual Differences of Technostress: In Convergence Age

융복합 시대에서 테크노 스트레스의 개인별 차이에 대한 연구

  • Received : 2015.01.05
  • Accepted : 2015.03.02
  • Published : 2015.03.28
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Abstract

Technostress- a term coined by Craig Brod- refers to a modern disease of adaptation caused by an inability to cope with new technologies. Stress is a person's adaptive response to a stimulus that places excessive psychological or physical demands on that person. In a similar vein, technostress can affect a variety of side effect such as low work productivity and resistance against new technology. The purpose of this study is thus to investigate of differences of technostressors using demographic informations such as gender, age, computer use skill, and industrial types. To do this, we conducted independence t-test and analysis of variance. We found that demographic characteristics can affect the differences of technostressors. Conclusions and implications are discussed in the last section of this paper.

Brod에 의해 처음 소개된 테크노스트레스는 적절한 방법으로 새로운 기술에 대한 대처 능력의 부족으로 인해 유발되는 적응과 관련된 현대적 질병을 말한다. 스트레스란 개인에게 주어진 지나친 심리적 혹은 육체적 부담이 존재한 상황적 자극에 대한 개인의 적응 반응이기 때문에 조직 안에서 발생하는 테크노스트레스는 생산성 저하, 새로운 기술에 대한 거부감 등 다양한 부작용을 유발할 수 있다. 본 연구에서는 선행연구에서 제시한 다양한 테크노 스트레스 유발요인들 간의 차이를 살펴보고자 한다. 이를 위해 사용자의 성별, 연령, 컴퓨터 활용 능력 수준, 산업에 대한 차이를 중심으로 테크노스트레스 유발요인과의 분산분석을 수행하였다. 분석 결과 5가지 테크노 스트레스 유발 요인들에서 차이를 발견할 수 있었다. 본 연구로 인해 앞으로 조직 구성원들의 테크노 스트레스를 줄이기 위한 프로그램을 운영하고자 하는 조직의 경우 개인의 차이를 중심으로 맞춤화된 교육을 만들어 제공함으로써 테크노스트레스로 인한 스트레스 저하를 최소화 할 수 있을 것으로 기대된다.

Keywords

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