Korean Journal of Occupational Health Nursing (한국직업건강간호학회지)

Korean Academic Society of Occupational Health Nursing (한국직업건강간호학회)
권호 표지
DOI QR코드

DOI QR Code

The Impact of Emotional Labor on Burnout for Caregivers of Stroke Patients

뇌졸중환자 간병인의 감정노동이 소진에 미치는 영향

  • Received : 2014.10.21
  • Accepted : 2015.02.11
  • Published : 2015.02.28
Download PDF
⟨ Previous Next ⟩

Abstract

Purpose: The purpose of this study was to explore the impact of emotional labor on burnout in stroke patients' caregivers. Methods: Data were collected from 141 paid caregivers working at 3 hospital across Gyeonggi province from January to April 2014. Results: The caregivers' level of emotional labor showed 2.9/5.0 points and burnout, 2.5/5.0. A significant correlation was found among attentiveness to required display rules (p=.007), emotional dissonance (p=.001) and burnout. In a multiple regression, age (${\beta}$=.279, p=.001) and emotional dissonance (${\beta}$=.193, p=.046) were associated with burnout in caregivers. These factors attributed to 16.9% of variance in the burnout of caregivers. Conclusion: These results suggest that burnout in stroke patients' caregivers can be influenced by emotional dissonance as well as physical condition such as age. Accordingly, it is necessary to be develop support program to deal with mental labor to improve their mental health and lighten their workload for caregivers.

Keywords

References

  1. Bakker, A. B., Demerouti, E., & Euwema, M. C. (2005). Job resources buffer the impact of job demands on burnout. Journal of Occupational Health Psychology, 10 (2), 170-180. http://dx.doi.org/10.1037/1076-8998.10.2.170
  2. Cho, E. A. (2007). A study on institutionalization of hospital caregivers' through reconstruction of caregiving. Unpublished master's thesis, Kyungnam University, Masan.
  3. Chung, K. O. (2004). Consumer satisfaction with paid caregiving in general hospitals according to type of paid caregiver. The Journal of Korean Nursing Administration Academic Society, 10 (3), 375-386.
  4. Friedman, I. A. (2000). Burnout in syndrome. Journal of Social Issues, 30, 159-165.
  5. Health Insurance Review & Assessment Service. (2011, December). Report of acute stroke evaluation. Retrieved October 5, 2014, from Health Insurance Review & Assessment Service Web site: http://www.hira.or.kr/ebook/318a77d5-9869-45a7-890e-4c88c46b972f/1_Page_img/extra/1.pdf
  6. Hong, J. Y. (2014). The influence of emotional labor and job burnout of the long-term care workers on the turnover intention. Unpublished master's thesis, Daegu Haany University, Daegu.
  7. Hwang, N. M. (2010). An analysis of the debates on introduction of public caregivers' services in acute medical centers. Health and Welfare Policy Forum, 170, 60-71.
  8. Im, J. D. (2011). The relationship between job stress and job satisfaction of geriatric care helpers. Journal of Korea Contents, 11 (1), 226-235.
  9. Kim, J. S. (2013). A Study about the influence of the care workers emotional labor on turnover intention and mediating effects of emotive dissonance and job satisfaction. Journal of Welfare for the Aged, 61, 163-188.
  10. Kwak, C. Y., Kim, S. J., Kang, K. A., & Yim, E. S. (2013). A study on the status and problems of formal caregiving system by hospitals in South Korea. Journal of the Korean Data Analysis Society, 15 (2), 827-839.
  11. Lee, D. H. (2007). A study on the effect of the work environment on social workers' burnout in elderly long-term care facilities. Unpublished master's thesis, Soongsil University, Seoul.
  12. Lee, E. H. (2004). A study on relationship between job stress and job satisfaction of caretaker's-base on data gathered from Health caretakers of geriatric hospitals. Unpublished master's thesis, Ewha Womans University, Seoul.
  13. Lee, M. R. (2012). Influence of occupational stress and burnout on turnover intention of caregivers in geriatric hospitals. Korean Journal of Occupational Health Nursing, 21 (3), 290-298. http://dx.doi.org/10.5807/kjohn.2012.21.3.290
  14. Mann, S. (2004). Emotion at work: To what extent we expressing, suppressing, or faking it? European Journal of Work and Organizational Psychology, 8 (3), 347-369. http://dx.doi.org/10.1080/135943299398221
  15. Maslach, C., & Jackson, S. (1981). The measurement of experienced burnout. Journal of Occupational Behavior, 2, 99-113. https://doi.org/10.1002/job.4030020205
  16. Montgomery, A. J., Panagopolou, E., de Wildt, M., & Meenks, E. (2006). Work-family interference, emotional labor and burnout. Journal of Managerial Psychology, 21, 36-51. http://dx.doi.org/10.1108/02683940610643206
  17. Morris, J. A., & Feldman, D. C. (1996). Dimensions, antecedents and consequences of emotional labor. Academy of Management Review, 21 (4), 986-1010. https://doi.org/10.5465/AMR.1996.9704071861
  18. Park, K. S. (2010). Study of work environment and job factors that affect the short of nursing professionals. Unpublished master's thesis, Honam University, Gwangju metropolitan.
  19. Ro, H. L., Kim, S. H., & Lee, M. H. (2009). Relationship between job stress and mental health of caretakers. Journal of Korea Contents, 9 (11), 297-308. http://dx.doi.org/10.5392/JKCA.2009.9.11.297
  20. Seo, J. S. (2011). Relationship between professional caregivers' emotional labor and task achievement: Moderating effect of task resources. Unpublished master's thesis, Chung-Ang University, Seoul.
  21. Son, G. S. (2009). A Study on the burnout of caregivers engaged in the eldercare centers. Unpublished master's thesis, Joongbu University, Geumsangun.
  22. Suk, S. H., Son, I. H., & Kwak, Y. T. (2001). Family caregiver's burden of stroke patients. Journal of the Korean Neurological Association, 19 (3), 213-218.
  23. Yi, Y. C. (2003). A study on the influence of care workers' emotional labor on their burn-out in the skilled nursing home for the old. Unpublished master's thesis, Yonsei University, Seoul.

Cited by

  1. Acupuncture Treatment of Depression in Cancer Patient’s Home Caregivers vol.33, pp.3, 2016, https://doi.org/10.14406/acu.2016.014
  2. Effect of a Caregiver's Education Program on Stroke Rehabilitation vol.41, pp.1, 2017, https://doi.org/10.5535/arm.2017.41.1.16
  3. Factors Influencing Burnout in Primary Family Caregivers of Hospital-based Home Care Patients vol.29, pp.1, 2018, https://doi.org/10.12799/jkachn.2018.29.1.54
  4. Emotional Labor and Professional Quality of Life in Korean Psychiatric Nurses vol.35, pp.4, 2015, https://doi.org/10.15709/hswr.2015.35.4.190
  5. 노인요양병원 간병인의 소진에 대한 영향요인 vol.24, pp.1, 2015, https://doi.org/10.22705/jkashcn.2017.24.1.079
  6. 서비스직과 비서비스직의 감정노동 및 감정노동이 우울과 삶의 질에 미치는 영향 vol.20, pp.4, 2015, https://doi.org/10.5762/kais.2019.20.4.177
  7. Measures used to assess impact of providing care among informal caregivers of persons with stroke, spinal cord injury, or amputation: a systematic review vol.43, pp.6, 2021, https://doi.org/10.1080/09638288.2019.1641847