Journal of Digital Convergence (디지털융복합연구)

The Society of Digital Policy and Management (한국디지털정책학회)
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Influences Information Privacy Concerns and Personal Innovation of Smartphone-based Shopping Mall on Usefulness, Ease-of-Use and Satisfaction

스마트폰 기반 쇼핑몰에 대한 정보프라이버시 염려와 개인적 혁신성이 유용성과 사용편이성 및 만족에 미치는 영향

  • Shin, Mi-Hyang (Dept. of Management Information Systems, Tongmyong University)
  • 신미향 (동명대학교 경영대학 경영정보학과)
  • Received : 2014.05.16
  • Accepted : 2014.08.20
  • Published : 2014.08.28
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Abstract

This study analyzed information privacy concerns and personal innovation influences effects of perceived usefulness, ease-of-use and satisfaction for a smartphone-based shopping mall, using technology acceptance model. For empirical analysis, the structural equation modeling analysis method was used. The results are as follows. First, information privacy concern is the usefulness of smartphone-based shopping mall has significantly negative, but did not affect the ease of use. Second, personal innovation is the usefulness and ease of use smartphone-based shopping mall have significant positive effect. Third, ease of use smartphone-based shopping mall is usefulness and satisfaction have significant positive influence. Finally, the usefulness of use of the shopping mall based smartphone significant satisfaction in positively influencing.

본 연구는 기술수용모형을 근거로 정보프라이버시 염려와 개인적 혁신성이 스마트폰 기반 쇼핑몰에 대한 인지된 유용성과 사용편이성 및 만족에 미치는 영향을 분석하였다. 스마트폰 기반 쇼핑몰에서 구매경험이 있는 사람들을 대상으로 설문조사를 실시했고, 구조방정식 모형분석 기법을 사용하여 가설검증을 했다. 연구결과는 첫째, 정보 프라이버시 염려는 스마트폰 기반 쇼핑몰에 대한 유용성에는 유의적인 부(-)의 영향을 주지만, 사용편이성에는 유의적인 영향이 없었다. 둘째, 개인적 혁신성은 스마트폰 기반 쇼핑몰의 유용성과 사용편이성에 유의적인 정(+)의 영향을 주었다. 셋째, 스마트폰 기반 쇼핑몰의 사용편이성은 유용성과 만족에 유의적인 정(+)의 영향을 주었다. 마지막으로 스마트폰 기반 쇼핑몰의 유용성은 만족에 유의적인 정(+)의 영향을 주는 것으로 나타났다. 이러한 연구결과는 스마트폰 기반 쇼핑몰의 수용에 있어서 정보프라이버시 염려와 개인적 혁신성의 중요성을 밝혔다.

Keywords

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