DOI QR코드

DOI QR Code

The Relationship between Transformational·Transactional Leadership and In-role Performance: Mediating Effect of Subordinator's Motivation

변혁적·거래적 리더십과 직무수행성과 간의 관계: 부하 동기부여의 매개효과

  • Received : 2014.02.14
  • Accepted : 2014.04.08
  • Published : 2014.05.28

Abstract

This study was conducted empirically to explore the relationship between transformational and transactional leadership and in-role performance focusing on the mediating effect of motivation, intrinsic and extrinsic motivation. To accomplish this, we have thoroughly reviewed the studies and theories related to transformational-transactional leadership and in-role performance. Based on the literature review, I proposed research model and hypothesis and statistically tested. The data for this study was collected via survey. The basic informations involved 159 employees who work for companies in Busan and sourthern Kyunsan province. The results were follows. Transformational and transactional leadership have meaningful influence on in-role performance. The mediating effect of intrinsic and extrinsic motivation between transformational leadership and in-role performance was supported. These results imply that leaders should support the vision of employees as a symbol of success and it could foster the performance.

본 연구에서는 변혁적 거래적 리더십과 직무수행성과 간의 관계 및 내재적 동기부여와 외재적 동기부여의 매개효과를 검증하였다. 이를 위해 부산, 경남에 소재하는 기업에 종사하는 159명을 대상으로 설문조사를 실시하여 그 결과를 분석하였다. 분석결과 변혁적 거래적 리더십은 직무수행성과에 통계적으로 유의미한 정(+)영향을 미치는 것으로 나타났다. 또한 내재적 동기부여와 외재적 동기부여는 변혁적 거래적 리더십과 직무수행성과 간의 관계를 모두 완전 매개 하는 것으로 나타났다. 이는 기업 내 직무수행성과를 높이기 위해서는 리더가 성공의 상징으로 미래에 대한 비전을 제시해 주고 조직구성원들이 리더나 상사에 대한 자부심 및 높은 몰입을 갖게 함으로써 개인 및 조직성과에 긍정적 영향을 주고 있다고 할 수 있다. 특히 리더십 뿐만 아니라 구성원 개인들의 동기부여가 성과에 이르는 주요한 매개변수임을 입증함으로써 향후 기업의 인사관리자들에게 실무적 시사점을 제시 하였다.

Keywords

References

  1. 소선주, 정민숙, "지역아동센터장의 변혁적 리더십이 조직효과성에 미치는 영향 -교사효능감을 매개효과로", 한국콘텐츠학회논문지, 제14권, 제2호, pp.330-341, 2014. https://doi.org/10.5392/JKCA.2014.14.02.330
  2. 신혜숙, "변혁적 리더십이 조직시민행동에 미치는 영향", 한국콘텐츠학회논문지, 제12권, 제3호, pp.401-410, 2012. https://doi.org/10.5392/JKCA.2012.12.03.401
  3. J. Burns, Leadership. NY: Harper & Row, 1978.
  4. B. M. Bass, Leadership and performance beyond expectations. NY: Free Press, 1985.
  5. J. M. Howell and B. J. Avolio, "The ethics f charismatic leadership: Submission or Liberation?, " Academy of Management Executive, Vol.6, pp.43-54, 1992.
  6. R. T. Keller, "Transformational leadership and the performance of research and development project groups, "Journal of Management, Vol.18, pp.489-501, 1992.
  7. A. Bryman, Charisma and Leadership of Organizations, London: Sage, 1992.
  8. V. H. Vroom, Work and Motivation, NY: Wiley, 1964.
  9. A. Zaleznik, "Managers and leaders: Are they different," Harvard Business Review, Vol.55, pp.67-78, 1997.
  10. B. M. Bass and B. J. Avolio, "The implications of transactional and transformational leadership for individual, team, and organizational development," Research in Organizational Change and Development, Vol.4, pp.231-272, 1990.
  11. E. L. Deci, The psychology of self-determination, MA: Lexington Books, 1980.
  12. T. M. Amabile, "How to killcreativity, " Harvard Business Review, pp.77-87, 1998.
  13. G. R. Jones, "Socialization tatics, self-efficacy and newcomers to organizations, "Academy of Management Journal, Vol.29, pp.262-279, 1986. https://doi.org/10.2307/256188
  14. A. J. Ruci, S. P. Kim, and R. T. Quinn, "The employee-customer-profit chain at sears, " Harvard Business Review, Vol.76, pp.82-97, 1998.
  15. J. K. Heskett, T. O. Jones, G. W. Loveman, and Jr. W. E. Sasser, "Putting the service-profit-chaintowork, "Harvard Business Review, Vol.72, pp.164-170, 1994.
  16. R. W. Y. Yee, A. C. L. Yeung, and C. T. C. Edwin, "An empirical study of employee loyalty, service quality and firm performance in the service industry, " International Journal of Production Economics, Vol.12, No. 4, pp.109-120, 2010.
  17. J. M. Haysand A. V. Hill, "Service guarantee strength: The key to service quality, "Journal of Operations Management, Vol.24, pp.753-764, 2006. https://doi.org/10.1016/j.jom.2005.08.003
  18. T. E. Becker, R. S. BIllings, D. M. Eveleth, and N. L. Gilbert, "Fociand bases of employee commitment: Implications for job peerformance, " Academy of Management Journal, Vol.39, pp.464-482, 1996. https://doi.org/10.2307/256788
  19. C. P. Alderfer, "An empirical test of new theory of human needs, "Organizational Behavior & Human Performance, Vol.4, pp.142-175, 1969. https://doi.org/10.1016/0030-5073(69)90004-X
  20. L. J. William and S. E. Anderson, "Job satisfaction and organizational commitmentas predictors of organizational citizenship and in-role behaviors, " Journal of Management, Vol.17, pp.601-617, 1991.
  21. R. M. Baron and D. A. Kenny, "Moderator-mediator variables distinction in social psychological research: Conceptual, strategic, and statistical considerations," Journal of Personality and Social Psychology, Vol.51, pp.1173-1182, 1986. https://doi.org/10.1037/0022-3514.51.6.1173
  22. C. Wong, K. S. Law, and G. Hung, "on the importance of conducting construct-level analysis for multidimensional constructs in theory developmentand testing," Journal of Management, Vol.3, No. 4, pp.744-764, 2008.