The Journal of Society for e-Business Studies (한국전자거래학회지)

Society for e-Business Studies (한국전자거래학회)
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Time Series Analysis on the Endogeneity between Quality of Internet Banking System and Business Performances of Banks

인터넷뱅킹시스템의 품질과 은행의 영업성과 간 내생성에 대한 시계열 분석

  • Shim, Seonyoung (Department of Business Administration, Sungshin Women's University)
  • Received : 2013.08.22
  • Accepted : 2013.10.31
  • Published : 2013.11.30
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Abstract

This study investigates time series data on internet banking systems and business performances for 5 large-scale banks : Kookmin, Woori, Hana, City, Shinhan. These banks have the common features that they merged with other banks around 2000, hence they experienced massive IS integration between banks. This study adopted VAR and VECM for identifying Granger causality between the quality of internet banking systems and the performances of banks(operating revenue and cost). The main results are as follows. First, internet banking system impacts positively on the revenues as well as costs of banks. Second, the improvement of internet banking system is instigated by cost part more than revenue part. Hence, the results imply that banks tries to reduce operating costs via internet banking systems, however the systems rather increased the costs of banks, although the systems increased operating revenues of banks too.

본 논문에서는 시중 5대 은행(국민, 우리, 하나, 씨티, 신한)을 대상으로 인터넷 뱅킹 시스템의 영업성과의 내생성에 대해 시계열분석을 하였다. 상기 다섯 개 은행의 공통점은 2000년을 전 후로 타 은행과 합병한 은행들이라는 것이다. 합병의 과정을 통해 정보시스템 통합을 위한 대형 IT 프로젝트를 경험한 은행들로 합병 이후 전반적으로 인터넷 뱅킹 시스템의 향상을 보인 은행들이다. 본 연구는 VAR와 VECM 모델을 기반으로 인터넷 뱅킹 시스템의 품질과 은행의 성과 간(영업수익과 비용)의 그랜져 인과관계를 분석하였다. 논문의 주요 결과는 다음과 같다. 첫째, 인터넷 뱅킹 시스템은 은행의 영업수익과 비용에 긍정적인 영향을 미쳤다. 둘째, 인터넷 뱅킹 시스템은 수익요인보다는 비용요인에 의한 성과향상이 유발되었다. 이는 은행들이 운영비용 감축을 목적으로 인터넷 뱅킹에 투자했을 가능성을 시사한다.

Keywords

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