Journal of Information Management (정보관리연구)

Korea Institute of Science and Technology Information (한국과학기술정보연구원 과학기술정보센터)
권호 표지
DOI QR코드

DOI QR Code

A Study on the Effectiveness of CHI-Related Education for Public Librarians

공공도서관 사서대상 소비자건강정보(CHI) 관련 교육전후의 인식변화 연구

  • Noh, Younghee (Dept. of Library and Information Science, Konkuk University)
  • Received : 2012.08.25
  • Accepted : 2012.10.16
  • Published : 2012.10.30
Download PDF
⟨ Previous Next ⟩

Abstract

Health literacy is the degree to which individuals have the capacity to obtain, process, and understand basic health information and services needed to make appropriate health decisions. Librarians should improve their health literacy as well as that of their users' in order to help library users make well-informed decisions. In this study, we developed educational programs related to CHI (Consumer Health Information) suitable for Korean public librarians' professional development. We measured the effectiveness of the training after its administration and found areas in which improvement was necessary. As a result, this study found the following effects on public librarians after they completed the training: improved the public librarians' familiarity with CHI-related terms; increased education for users and diversification of resources; diversification and specialization of information sources which librarians used to perform CHI-related services; reduced time for reference services; increased professional knowledge in this area. However, this research represented the first time CHI-related education for public librarians was performed in Korea, and therefore many limitations were present in the education instructor, the diversity of subjects, and the methodology. Development of more advanced CHI-related education programs is required.

헬스리터러시(Health Literacy)는 적절한 건강진단을 위한 기본적인 건강정보 및 서비스를 획득하고 처리하고 이해할 수 있는 능력으로서, 사서들은 이용자뿐만 아니라 자신들의 헬스리터러시도 향상시켜야 한다. 이에 본 연구에서는 국내 공공도서관 사서에게 적합한 건강정보활용교육 프로그램 개발에 기여하고자 건강관련 교육프로그램을 개발하고 이를 사서교육에 적용하였으며, 그 효과를 측정하고 개선사항도 발견하였다. 그 결과, 공공도서관 사서의 CHI(Consumer Health Information) 관련 용어에 대한 친숙도 증가, 교육후 이용자에 대한 교육증가 및 내용의 다양화, CHI관련 서비스를 수행하기 위해 활용하는 정보원의 다양화 및 전문화, 참고서비스에 걸리는 시간 절감 및 전문지식 부족의 한계에 대한 부담 감소 등의 부분에서 효과가 있었던 것으로 나타났다. 그러나 본 연구는 사서대상 CHI관련 교육과 관련하여 국내에서 최초로 수행된 연구로 교육강사 및 주제의 다양성, 방법론 부분에서 많은 한계가 있었으며, 향후 보다 발전된 CHI관련 교육 프로그램의 개발이 요구된다고 할 수 있다.

Keywords

References

  1. 노영희. 2011. 국내 공공도서관의 소비자건강정보 제공현황 조사분석 연구. 한국문헌정보학회지, 45(2): 415-437. https://doi.org/10.4275/KSLIS.2011.45.2.415
  2. 노영희. 2012a. 국내 소비자건강정보 제공기관 및 단체 정보원(소비자건강정보 지식정보원 시리즈(1)). 서울: 조은글터.
  3. 노영희. 2012b. 국내 소비자건강정보원 웹사이트(소비자건강정보 지식정보원 시리즈 (2)). 서울: 조은글터.
  4. 노영희. 2012c. 해외 소비자건강정보 DB 및 웹사이트(소비자건강정보 지식정보원 시리즈(3)). 서울: 조은글터.
  5. 노영희. 2012d. 해외 소비자건강정보 제공기관 및 단체 정보원(소비자건강정보 지식정보원 시리즈(4)). 서울: 조은글터.
  6. 노영희, 오상희. 2011. 공공도서관에서 소비자건강정보를 제공하는 것에 대한 사서의 인식 조사연구. 한국비블리아학회지, 22(3): 25-55.
  7. Benedetti, Jo-Ann M. 2002. "Strategies for Consumer Health Reference Training." Health Care on the Internet, 6: 63-71.
  8. Burnham, E., and E. B. Peterson. 2005. "Health information literacy: a library case study." Library Trends, 53(3): 422-433.
  9. Calabretta, N., S. Cavanaugh, and B. Swartz. 2003. "Growing a web page: the evolution of a consumer health resource." Journal of Consumer Health on the Internet, 7(3): 15-34. https://doi.org/10.1300/J381v07n03_02
  10. Champ-Blackwell, Siobhan and Weldon, Stephanie. 2005. "Free Online Consumer Health Classes." Journal of Consumer Health On the Internet, 9(3): 37-42. https://doi.org/10.1300/J381v09n03_04
  11. Clark, Jessica L. 2003. "Consumer Health Staff Training in a Public Library Setting." Journal of Hospital Librarianship, 3(3): 53-62. https://doi.org/10.1300/J186v03n03_05
  12. Derring, Mary Jo and John Harris. 1996. "Consumer Health Information Demand and Delivery: Implications for Libraries." Bulletin of the Medical Library Association, 84(2): 209-216.
  13. Gillaspy, M. L. 2000. "Starting a consumer health information service in a public library." Public Library Quarterly, 18(3/4): 5-19.
  14. Helms, Mary E. 2001. "Consumer Health Training Available." The Unabashed Librarian, 119: 16-17.
  15. Kakuk, D. 2003. "Multi-type Librarian Workshops: A Consumer Health Outreach Project." Journal of Consumer Health on the Internet, 7(3): 1-14.
  16. MLA Net, Medical Library Association Task Force on Health Information. 2003. "Health information literacy definitions." Available from [cited 2011. 1. 24]. .
  17. Noh, Younghee. 2013. "A Study Comparing the Differing Perceptions of Public Librarians and Users in Assessing Consumer Health Information." Reference & User Services Quarterly, 52(3): accepted.
  18. Oh, Sanghee and Younghee Noh. 2012. "Online Health Information in South Korean Public Libraries: Developing Evaluation Criteria." Library & Information Science Research, accepted.
  19. Olney, Cynthia A., Debra G. Warner, Greysi Reyan, Fred B. Wood, Elliot R. Sielgel. 2007. "MedlinePlus and the Channenge of Low Health Literacy: Finding from the Colonias Project." Journal of the Medical Library Association, 95(1): 31-39.
  20. Rees, A. M., ed. 1982. Developing Consumer Health Information Services. New York: R. R. Bowker Company.
  21. Richetelle, A. 2003. "Healthy Web Sites: Teaching Consumers to Search for Quality Health Information on the Internet." Journal of Consumer Health on the Internet, 7(2): 35-52.
  22. Schwartz, Diane G., Elaine Mosher, Suzanne Wilson, Charlene Lipkus, and Ruth Collins. 2002. "Seniors Connect: A Partnership for Training Between Health Care and Public Libriaries." Medical Reference Services Quarterly, 21(3): 1-19.
  23. Snyder, Mary, Jeffrey T. Huber, and Deborah Wegmann. 2002. "Education for Consumer Health: A Train the Trainer Collaboration." Health Care on the Internet, 6(4): 49-62. https://doi.org/10.1300/J138v06n04_05
  24. Stone, Martha E. 2004. "Librarian-to-Librarian." Journal of Consumer Health On the Internet, 8(1): 1-11.
  25. Department of Health and Human Services. 2000. "Healthy People 2010: Understanding and Improving Health. 2nd ed. Washington, DC: U.S. Government Printing Office." Available: .
  26. Wessel, C., J. Wozar, and B. Epstein. 2003. "The role of the academic medical center library in training public librarians." Journal of the Medical Library Association, 91(3): 352-360.
  27. Wu, L. et al. 2006. "Wiring seniors to quality health information." Journal of Consumer Health on the Internet, 10(2): 11-24. https://doi.org/10.1300/J381v10n02_02
  28. Crandall/Langeloth Program. .
  29. 헬스포털코리아. .