DOI QR코드

DOI QR Code

Comparison of Role Conflict, Self-Efficacy, Job Satisfaction, and Job Involvement between Nutrition Teachers and Dietitians at School Food Service in Incheon Metropolitan City - Focusing on the Interactions between Nutrition Teachers and Dietitians -

학교급식 영양교사와 영양사의 역할갈등, 자기효능감, 직무만족 및 직무몰입 비교 - 영양교사와 영양사의 상호작용을 중심으로 -

  • Chin, Jeong-Hee (Department of Food and Nutrition, College of Human Ecology, Inha University) ;
  • You, Jeong-Soon (Department of Food and Nutrition, College of Human Ecology, Inha University) ;
  • Chang, Kyung-Ja (Department of Food and Nutrition, College of Human Ecology, Inha University)
  • 진정희 (인하대학교 생활과학대학 식품영양학과) ;
  • 유정순 (인하대학교 생활과학대학 식품영양학과) ;
  • 장경자 (인하대학교 생활과학대학 식품영양학과)
  • Received : 2011.09.19
  • Accepted : 2012.01.27
  • Published : 2012.02.29

Abstract

The purpose of this study was to compare differences in role conflict, self efficacy, job satisfaction, and job involvement perceived by school nutrition teachers and dietitians. A total of 335 female school nutrition teachers and dietitians from Incheon area were surveyed by a self-report questionnaire in November 2010. Collected data were processed using SPSS 15.0. The reliability of the questionnaire was tested and differences between the two groups were analyzed using the Student's t-test, the chi-square test, and a two-way analysis of variance (ANOVA). The job satisfaction level of nutrition teachers was higher than that of dietitians. The effect of role conflict and job satisfaction for nutrition teachers and dietitians was different according to age. In addition, self-efficacy, job satisfaction, and job involvement of nutrition teachers and dietitians were influenced by their annual salaries. The frequency of meals served also affected role conflict, job satisfaction, and job involvement of the nutrition teachers and dietitians, and the effect of job involvement by the nutrition teachers and dietitians was different according to meal service type. Therefore, it is necessary to establish strategies for resolving role conflicts among school foodservice specialists and improve their self-efficacy for enhancing consumer's satisfaction with the general quality of school food service. These efforts may contribute to job satisfaction and job involvement of food service specialists and ultimately to the productivity of food service and the establishment of food service specialist roles.

Keywords

References

  1. Chin JH. A study on role conflict, self-efficacy, job satisfaction and job involvement perceived nutrition teachers and dietitian at school [dissertation]. Incheon: Inha University; 2011
  2. Ministry of Education, Science and Technology. School food service improvement scheme. Seoul; 2007
  3. Han JK. A study on the present state of the duties of regular school nutritionists and irregular ones related to introduction of nutritionist system [Master thesis]. Suwon: Suwon University; 2008
  4. Law for school feeding; 2011
  5. Graen G. Role-making processes within complex organizations. In: Dunnette MD, editor. Handbook of Industrial and Organizational Psychology. Chicago: Rand McNally; 1976. p.1201
  6. Kim M, Hong NH. The effects of role conflict and self efficacy on job satisfaction for hospital coordinators. Korean J Hosp Manage 2009; 14(3): 104-131
  7. Kanungo RN. Measurement of job and work involvement. J Appl Psychol 1982; 67(3): 341-349 https://doi.org/10.1037/0021-9010.67.3.341
  8. Jun JK, Kim CS. The effects of role conflict and role ambiguity on job performance and job satisfaction among family restaurant employees. Korean J Tourism Res 2002; 17(1): 55-70
  9. Jung GY. A study on role conflicts and coping strategies of chief teachers in secondary schools [Master thesis]. Gunsan: Kunsan National University; 2009
  10. Kang SJ. Role conflict and job satisfaction of school health teachers [Master thesis]. Seoul: Kyung Hee University; 2008
  11. Piko BF. Burnout, role conflict, job satisfaction and psychosocial health among Hungarian health care staff: a questionnaire survey. Int J Nurs Stud 2006; 43(3): 311-318 https://doi.org/10.1016/j.ijnurstu.2005.05.003
  12. Zhao L, Rashid H. The mediating role of work-leisure conflict on job stress and retention of it professionals. Acad Inf Manag Sci J 2010; 13(2): 25-41
  13. Bandura A. Self-efficacy: toward a unifying theory of behavioral change. Psychol Rev 1977; 84(2): 191-215 https://doi.org/10.1037/0033-295X.84.2.191
  14. Jeong YS. Relationship with self-efficacy, goal-orientation, internal- external locus of control [Master thesis]. Seoul: Sookmyung Women's University; 2002
  15. Judge TA, Bono JE. Relationship of core self-evaluations traits-- self-esteem, generalized self-efficacy, locus of control, and emotional stability--with job satisfaction and job performance: a meta- analysis. J Appl Psychol 2001; 86(1): 80-92 https://doi.org/10.1037/0021-9010.86.1.80
  16. Kim YH, Im SY. The effect of role stress and self-efficacy on job satisfaction in long-term caregivers. J Fam Relat 2011; 16(3): 129- 142
  17. Klassen RM, Chiu MM. Effects on teachers' self-efficacy and job satisfaction: teacher gender, years of experience, and job stress. J Educ Psychol 2010; 102(3): 741-756 https://doi.org/10.1037/a0019237
  18. Gwak HS. A study on the effect of top managers' leadership styles on organizational effectiveness in social welfare organizations [Master thesis]. Busan: Silla University; 2007
  19. Bea JK. Study effective factors of employee's job satisfaction evidence from the service sector [Master thesis]. Gumi: Kyungwoon University; 2005
  20. Simth DL, Smith LJ, Jhonsey. A quality of worklife: a study of the perceptions of school food service managers. School Food Serv Res Rev 1990; 14(2): 108-113
  21. Locke EA. The nature and causes of job satisfaction. In: Dunnette MD, editor. Handbook of Industrial and Organizational Psychology. Chicago: Rand McNally; 1976. p.1300
  22. Sung KH. A comparison and analysis of job satisfaction between regularly and irregularly employed school foodservice dietitians [Master thesis].Changwon: Kyungnam University; 2008
  23. Shin WM, Han JI, Kim SA. Factors influencing job satisfaction of dietitians (nutrition teachers) of school foodservice in Daejeon/ Chungnam province. Korean J Community Nutr 2009; 14(6): 798- 806
  24. Lee MJ, Park SH, Joo N. A study on effectiveness of working condition's improvement after introducing the countermeasure for irregular employee. Korean J Food Cult 2005; 20(6): 652-660
  25. Cho HH. A study on the effect of employee benefits on the job involvement [Master thesis]. Seoul: Hanyang University; 2007
  26. Park SY. The study on the effects of an organizational commitment and the job involvement on the personal service quality [Master thesis]. Seongnam: Kyungwon University; 2007
  27. Ryu IS. An empirical study on the effects of HR practices and employability on organizational commitment and job involvement of contingent workers [Master thesis]. Suwon: Ajou University; 2006
  28. Han JK, Kim HS. Comparative study of the job satisfaction, job performance and job importance level of school nutrition teachers and school dietitians. Korean J Food Cult 2009; 24(5): 525-532
  29. Lim JE. A study on working conditions and job satisfaction factors of contingent school foodservice dietitian in Jeonbuk area [Master thesis]. Iksan: Wonkwang University; 2008
  30. Lee HJ. The correlation between LCSI (Lim's Character Style Inventory) and self-efficacy inventory [Master thesis]. Busan: Kyungsung University; 2009
  31. Kim SG. The influence of worker's self-efficacy in self-sufficiency promotion center on organizational commitment [Master thesis]. Busan: Silla University; 2008
  32. Gu KS. A study on job satisfaction of employees in elementary and middle schools [Master thesis]. Cheongwon: Korea National University of Education; 2007
  33. Lee MN. A study on working conditions job satisfaction of contingent dietitians in school foodservice in Kyouggi-do Whasoung and Suwon area [Master thesis]. Suwon: Kyonggi University; 2008
  34. Lee HN. A study on the relationships among personality type and job involvement by teachers [Master thesis]. Gyeongsan: Yeungnam University; 2009
  35. Kim HS. A study on how pays satisfaction affects to the job satisfactions, job involvements, and turnover intention [Master thesis]. Iksan: Wonkwang University; 2009
  36. Ministry of Education, Science and Technology. School account impairment of labor conditions. Seoul; 2011

Cited by

  1. What Factors Affect on the Job Involvement of S/W Development Workers in the Small and Medium IT Enterprises vol.13, pp.8, 2012, https://doi.org/10.5762/KAIS.2012.13.8.3460
  2. Comparative Analysis of Job Satisfaction Factors between Permanently and Temporarily Employed School Foodservice Dietitians in Gyeongsangnam-do vol.42, pp.5, 2013, https://doi.org/10.3746/jkfn.2013.42.5.808
  3. Job Satisfaction, Work Performance, Work Satisfaction, Perceived Needs and Self-Evaluation of Knowledge and Skills of Nutrition Teachers in Gyeonggi Area vol.19, pp.1, 2014, https://doi.org/10.5720/kjcn.2014.19.1.60
  4. School Dieticians’ Awareness of Necessity for Nutrition Education and Need for Better Working Environment: In-Depth Interview vol.30, pp.5, 2015, https://doi.org/10.7318/KJFC/2015.30.5.695
  5. Job environment, foodservice environment and work performance of school foodservice dietitian according to years of service in Daejeon/Chungnam province vol.46, pp.6, 2013, https://doi.org/10.4163/jnh.2013.46.6.573
  6. The work performance and the factor contributing to the work performance of nutrition teacher & school dieticians vol.48, pp.6, 2015, https://doi.org/10.4163/jnh.2015.48.6.558
  7. Satisfaction of nutritionists who work in food service vol.32, pp.0, 2019, https://doi.org/10.1590/1678-9865201932e180168
  8. Systemic analysis 방법을 활용한 국내 학교급식 위생의 주요 영향 인자 분석 연구(2005-2014) vol.30, pp.1, 2012, https://doi.org/10.13103/jfhs.2015.30.1.13
  9. 경기 지역 영양교사의 영양교육 현황 및 효과적인 영양교육 방안에 관한 연구 vol.26, pp.2, 2012, https://doi.org/10.17495/easdl.2016.4.26.2.181
  10. Predictors of knowledge sharing in the Pakistani educational sector: A moderated mediation study vol.4, pp.1, 2012, https://doi.org/10.1080/23311975.2017.1314109
  11. 영양교사의 과업량, 직무 긴장·갈등이 직무만족에 미치는 영향 vol.23, pp.3, 2012, https://doi.org/10.14373/jkda.2017.23.3.300
  12. 학교 영양(교)사의 직무스트레스가 직무만족도에 미치는 영향 - 인간관계 유형의 조절효과를 중심으로 - vol.24, pp.3, 2018, https://doi.org/10.14373/jkda.2018.24.3.212
  13. 보건소 영양사의 직무만족도가 조직몰입과 이직의도에 미치는 영향 vol.26, pp.1, 2020, https://doi.org/10.14373/jkda.2020.26.1.54
  14. Wellbeing at Work before and during the SARS-COV-2 Pandemic: A Brazilian Nationwide Study among Dietitians vol.17, pp.15, 2012, https://doi.org/10.3390/ijerph17155541
  15. Well-Being at Work: A Cross-Sectional Study on the Portuguese Nutritionists vol.18, pp.15, 2021, https://doi.org/10.3390/ijerph18157839