The Journal of Information Systems (한국정보시스템학회지:정보시스템연구)

Korea Association of Information Systems (한국정보시스템학회)
권호 표지
DOI QR코드

DOI QR Code

The Influence of IT Governance Implementation Factor on Information Systems Effectiveness and the Moderating Effect of Strategic Alignment

IT거버넌스 실행요인과 정보시스템(IS) 효과성, 그리고 전략적 연계의 조절효과

  • 최상민 (동국대학교 대학원 테크노경영협동과정 경영정보학) ;
  • 문태수 (동국대학교 경영관광대학 정보경영학과)
  • Published : 2011.06.30
Download PDF
⟨ Previous Next ⟩

Abstract

IT governance is an integral part of enterprise governance and consists of the leadership, organizational structures, and processes that ensure organization's IT decision making for achieving organizational goal. Most firms have failed to resolve the balance in building IT governance. The challenge is to align IT strategy with business strategy in establishing and implementing effective IT governance. The purpose of this study is to find out the relationship between IT governance implementation factors and IS effectiveness, and the moderating effect of strategic alignment of IS strategy with business strategy on IS effectiveness. IT governance implementation factors consist of IT vendor management, IT human resource management, and IT infrastructure. Strategic alignment was measured as the alignment between business strategic orientation and IS strategic orientation that used in the research of Chan et al.(1997). In the relationship between three IT governance implementation factors and IS effectiveness, the results of multiple regression analyses showed that IT human resource management is an important determinant to influence IS effectiveness. The additional analysis using multiple regression showed that strategic alignment of IS strategy with business strategy has moderated the relationship between IT governance implementation factors and IS effectiveness.

Keywords

References

  1. 강재화, "조직의 ITA/EA 기능이 IT거버넌스에 미치는 영향," 국민대 대학원 박사학위논문, 2006.
  2. 김민선, 홍신혜, 이재범, "IT 거버넌스 의사결정 영역에 대한 CEO와 CIO의 지식공유 정도가 정보시스템 효과성에 미치는 영향에 관한 연구," 정보시스템연구, 제17권, 제4호, 2008, pp.129-156. https://doi.org/10.5859/KAIS.2008.17.4.129
  3. 나지윤, "국내 기업들의 IT거버넌스 인식 및 수행 수준에 관한 연구," 연세대 석사학위논문, 2005.
  4. 이정우, 이정훈, 나지윤, 임금순, "국내 기업들의 IT 거버넌스 인식 및 수행 수준에 관한 연구," 한국경영정보학회 춘계학술대회논문집, 2005, pp.703-715.
  5. 박경미, 황재원, 권구혁, "경쟁전략, 조직구조, 정보기술 활용도 간의 적합성이 조직성과 에 미치는 영향에 관한 연구," 전략경영연구, 제8권, 제1호, 2005, pp.113-135.
  6. 배상도, "IT Governance 구현을 위한 성과평가 방법론에 관한 사례연구," 석사학위논문, 2004.
  7. 신용우, 안영덕, "IT Governance 실현을 위한 통합 ITMS(IT Management System) 구축방안," SAMSUNG SDS Consulting Review, 제2권, 2006, pp.53-68.
  8. 안연식, 강재화, 조형래, 김문중, "IT 거버넌스의 영향요인 분석: ITA/EA 기능 중심," 한국IT서비스학회지, 제6권, 제2호, 2007, pp.63-80.
  9. 장활식, 옥석재, 박광오, "ERP 주요성공요소간 의 상호영향관계와 ERP성과에 미치는 영향," 정보시스템연구, 제17권, 제1호, 2008, pp.113-130.
  10. 조세형, 김기문, "기업규모에 따른 정보기술 인력의 지식유형과 기업성과 간의 관계," 정보시스템연구, 제17권, 제4호, 2008, pp.181-206. https://doi.org/10.5859/KAIS.2008.17.4.181
  11. Barney, J.B., "Firm Resource and Sustained Competitive Advantage," Journal of Management, Vol.17, No.1, 1991, pp.99-120.
  12. Bharadwaj, A. S., "A Resource-Based Perspective on Information Technology Capability and Firm Performance : An Empirical Investigation," MIS Quarterly, Vol.24, No.1, 2000, pp.169-196. https://doi.org/10.2307/3250983
  13. Bryan, R. W., "Influence of Fit between Business and Information Technology Strategies on Benefit from Investment in Information Technology," Doctoral Dissertation, Auburn University, 1999.
  14. Brown, C. V., and Ross, J.W., "Designing a Process Based IT Organization," Information Strategy, Vol.19, No.2, 2003, pp.35-41.
  15. Burkhardt, M. E. and D.J Brass, "Changing Patterns or Patterns of Change in Technology on Social Network Structure and Power," Administrative Sciences Quarterly, Vol.35, 1990, pp.104-127. https://doi.org/10.2307/2393552
  16. Chan, Y. E., Huff S.L., Barclay. D.W, and Copeland. D.G., "Business Strategic Orientation, Information System Strategic Orientation, and Strategic Alignment," Information Systems Research, Vol.8, No.2, 1997, pp.125-149. https://doi.org/10.1287/isre.8.2.125
  17. Child, J., "Organization Structure, Environment, and Performance : The Role of Strategic Choice," Sociology, Vol.6, No.1, 1972, pp.1-22. https://doi.org/10.1177/003803857200600101
  18. Clemons, E. K., "Information System for Sustainable Competitive Advantage," Information & Management, Vol.11, No.3, 1986, pp.131-136. https://doi.org/10.1016/0378-7206(86)90010-8
  19. D'Aveni, R.A., "Strategic Supremacy through Disruption and Dominance," Sloan Management Review, Vol.40, No.3, 1999, pp.127-135.
  20. DeLone, W. and McLean, E., "Information Systems Success: The Quest for the Dependent Variable," Information Systems Research, Vol.3, No.1, 1992, pp.60-95. https://doi.org/10.1287/isre.3.1.60
  21. Duff, J., "IT/Business Alignment: Is It an Option or Is It Mandatory? IDC Document #26831, 2002.
  22. El Sawy, O., Malhotra, A., Gosain, S. and Young, K., "IT-Intensive Value Innovation in the Electronic Economy : Insights from Marshall Industries," MIS Quarterly, Vol. 23, No.3, 1999, pp.305-335. https://doi.org/10.2307/249466
  23. Henderson, J. C. and Venkatraman, N., "Strategic Alignment: Leveraging Information Technology for Transforming Organization," IBM Systems Journal, Vol.32, No.1, 1993, pp.472-484. https://doi.org/10.1147/sj.382.0472
  24. ITGI, "IT Governance Executive Summary," Available Online: www.itgi.org, 2002.
  25. Luftman, J. and Brier, T., "Achieving and Sustaining Business-IT Alignment," California Management Review, Vol.42, No.1, 1999, pp.109-122. https://doi.org/10.2307/41166021
  26. Miller, D., "Relating Porter's Business Strategies to Environment and Structure: Analysis and Performance Implications," Academy of Management Journal, Vol.31, No.2, 1988, pp.280-308. https://doi.org/10.2307/256549
  27. Miller, J., "Measuring and Aligning Information Systems with the Organization," Information & Management, Vol.25, 1993, pp.217-228. https://doi.org/10.1016/0378-7206(93)90070-A
  28. Miles, R.E. and Charles. C. Snow, Organizational Strategy, Structure and Process, New York: McGraw -Hill, 1978.
  29. Myers, B., Kappelman, L.A. and Prybutok, T., "A Comprehensive Model for Assessing the Quality and Productivity of the Information Systems Function toward a Cntingency theory for Information Systems Assessment," Information Resource Management Journal, Vol.10, No.1, 1997, pp.6-25. https://doi.org/10.4018/irmj.1997010101
  30. Nunnally, I., Psychometric Theory, New York: McGraw Hill, 1978.
  31. Porter, M.E., Competitive Strategy, New York, NY: Free Press, 1980.
  32. Prahalad, C. K. and Hamel, C., "The Core Competence of the Corporation," Harvard Business Review, May-June, 1990, pp.79-91.
  33. Sambamurthy, V., and Zmud, R.W., "Arrangements for Information Technology Governance: A Theory of Multiple Contingencies," MIS Quarterly, Vol.23, No.2, 1999, 261-290. https://doi.org/10.2307/249754
  34. Seddon, P.B., "A Respecification and Extension of the DeLone and McLean Model of IS Success," Information Systems Research, Vol.8, No.3, 1997, pp.240-253. https://doi.org/10.1287/isre.8.3.240
  35. Smaczny, T., "Is an Alignment between Business and Information Technology the Appropriate Paradigm to Manage IT in Today's Organizations?," Management Decisions, Vol.39, No.10, 2001, pp.797-802. https://doi.org/10.1108/EUM0000000006521
  36. Sugumaran, V. and Arogyaswamy, B. Measuring IT Performance: "Contingency" Variables and Value Modes, The Journal of Computer Information Systems, Vol.44, No. 2, 2004. pp.79-86.
  37. Tanriverdi H., "Performance Effects of Information Technology Synergies in Multibusiness Firms," MIS Quarterly, Vol.30, No.1, 2006, pp.57-77.
  38. Useem, M., and Harder, J., "Leading Laterally in Company Outsourcing," Sloan Management Review, Vol. 41, No. 2, 2000, pp.25-36.
  39. Venkatraman, N., "Strategic Orientation of Business Enterprises: The Construct and Its Measurement," Ph.D. Dissertation, University of Pittsburgh, Pittsburgh, PA, 1985.
  40. Venkatraman, N., "The Concept of Fit in Strategy Research : Toward Verbal and Statistical Correspondence," Academy of Management Review, Vol. 14, No. 3, 1989, pp.423-444.
  41. Weill, P. D., "The Relationship between Investment In Information Technology and Firm Performance in the Manufacturing Sector," Ph.D. Dissertation, Graduate School of Business, New York University, New York, 1988.
  42. Weill, P. D., and Olson, M. H., "An Assessment of the Contingency Theory of Management Information Systems," Journal of Management Information Systems, Vol. 6, No.1, 1989, pp.59-85. https://doi.org/10.1080/07399018908960144