Korean journal of food and cookery science (한국식품조리과학회지)

Korean Society of Food and Cookery Science (한국식품조리과학회)
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Effects of Job Embeddedness on Job Satisfaction, Organizational Commitment and Turnover Intention - Focused on Employees of Hotel F & B Division -

호텔 식음료부서 종사원의 직무착근도가 직무만족, 조직몰입, 및 이직의도에 미치는 영향

  • Ha, Dong-Hyun (Department of Hotel.Convention Management, Dongguk University at Gyeongju) ;
  • Kim, Seong-Min (Division of Marketing, Acor Korea)
  • 하동현 (동국대학교 호텔.컨벤션경영학과) ;
  • 김성민 ((주) 아코르코리아 마케팅 팀)
  • Received : 2009.10.21
  • Accepted : 2010.01.18
  • Published : 2010.02.28
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Abstract

This study was conducted to investigate the effects of job embeddedness on job satisfaction, organizational commitment and turnover intention in the food and beverage division of hotels. In addition, this study sought to identify the effects of job satisfaction and organizational commitment on turnover intention. Based on the literature reviews, five hypotheses were tested: job embeddedness was positively related to job satisfaction and organizational commitment and negatively related to turnover intention and job satisfaction and organizational commitment were negatively related to turnover intention. The subjects evaluated in this study were employees of the food and beverage division of five or four stars hotels in Seoul. Five hundred questionnaires were distributed and 293 were collected from July 1, 2009 to August 31, 2009, using convenience sampling method. After removing useless questionnaires, a total of 250 questionnaires (five-stars hotel 177, four-stars hotel 73) were analyzed using the factor analysis, a reliability test, and structural equation modeling analysis. The results revealed that job embeddedness was positively related to job satisfaction (t=8.762), organizational commitment (t=5.364) and negatively related to turnover intention (t=-3.500). Therefore, hypothesis I, II and III were accepted. However, job satisfaction (t=-.933) and organizational commitment (t=-1.923) were not negatively related to turnover intention. Therefore, hypothesis IV and V were rejected.

Keywords

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