References
- Alessandra, A. J. and Grazman, T. E. (1978), Using simulation in hospital planning, Simulation, 30(2), 62-67. https://doi.org/10.1177/003754977803000206
- Andriole, K. P., Luth, D. M., and Gould, R. G. (2002), Workflow assessment of digital versus computed radiography and screen-film in the outpatient environment, Journal of Digital Imaging, 15(1), 124-126. https://doi.org/10.1007/s10278-002-5079-9
- Angelis, V. D., Felici, G., and Impelluso, P. (2003), Integrating simulation and optimization in health care centre management, European Journal of perational Research, 150 (1), 101-114. https://doi.org/10.1016/S0377-2217(02)00791-9
- Bae, D-S., Lee, N-Y., Kwon, H-M., Jang, J-S., Cha, M-S., Yoon, W-Y., Kim, M-S., and Lee, M-G. (2004), Statistics:theory and application, Chungmoongak.
- Cote, M. J. (1999), Patient flow and resource utilization in an outpatient clinic, Socio-Economic Planning Sciences, 33, 231-245. https://doi.org/10.1016/S0038-0121(99)00007-5
- Dexter, F. (1999), Design of appointment systems for Preanesthesia evaluation clinics to minimize patient waiting times:A review of computer simulation and patient survey studies, Anesthesia and Analgesia, 89, 925-931.
- Downer, S. R., Meara, J. G., and Da Costa, A. C. (2005), Use of SMS text messaging to improve outpatient attendance, Medical Journal of Australia, 183, 366-368.
- Draeger, M. A. (1992), An emergency department model used to evaluate alternative nurse staffing and patient population scenarios, In Proceedings of the Winter Simulation Conference, 1057-1064.
- Fetter, R. B. and Thompson, J. D. (1965), The simulation of hospital system, Operation Research, 13(5). 689-711. https://doi.org/10.1287/opre.13.5.689
- Garcia, M. L., Centeno, M. A., Riveram, C., and DeCario, N. (1995), Reducing time in an emergency room via a fast-track, In the Proceedings of the Winter Simulation Conference, 1048-1053.
- Guo, M., Wagner, M., and West, C. (2004), Outpatient clinic scheduling:A simulation approach, In Proceedings of the Winter Simulation Conference, 1981-1987.
- Haraden C., Nolanm T., Resar R. and Litvak E. (2003), Optimizing patient flow-Moving patients smoothly through acute care setting, Institute for Healthcare Improvement Innovation Series 2003, White papers 2, Cambridge, MA.
- Hashimoto, F. and Bell, S. (1996), Improving outpatient clinic staffing and scheduling with computer simulation, Journal of general internal medicine, 11(3), 182-184. https://doi.org/10.1007/BF02600274
- Kirtland, A., Lockwood, J., Poisker, K., Stamp, L., and Wolfem, P. (1995), Simulating an emergency department 'Is as much fun as …', In the Proceedings of the Winter Simulation Conference, 1039-1042.
- Klassen, K. J. and Rohleder, T. R. (1996), Scheduling outpatient appointment in a dynamic environment, Journal of Operations Management, 14 (2), 83-101. https://doi.org/10.1016/0272-6963(95)00044-5
- McManus, M. L., Long, M. C., Cooper, A., Mandell, J., Berwick, D. M., Pagano, M., and Litvak, E. (2003), Variability in surgical caseload and access to intensive care services, American Society of Anesthesiologists, 92(6), 1491-1496.
- Montgomery, D. C. (2005), Design and analysis of experiments:sixth edition, John Wiley and Sons, Inc.
- Reti, S. (2003), Improving outpatient department efficiency:A randomized controlled trial comparing hospital and general-practice telephone reminders, Journal of the New Zealand Medical Association, 116, 1175.
- Siegel, E. and Reiner, B. (2002), Work flow redesign:The key to success when using PACS, American Journal of Roentgenology, 178, 563- 566. https://doi.org/10.2214/ajr.178.3.1780563
- Smith, E. A. and Warner, H. R. (1971), Simulation of a multi phasic screening procedure for hospital admissions, Simulation, 17(2), 57-64. https://doi.org/10.1177/003754977101700202
- Warner, M. (2006), Personnel staffing and scheduling, In R. W. Hall, editor, patient flow:Reducing Delay in Healthcare Delivery, chapter 7, 189-209, Springer.
- Yeom, J-K. and Kang, C-Y., (2007), The Critical Factors on Improvement of Medical institution Competitiveness, Korean Journal of Hospital Management, 12(1), 1-30.