Abstract
There are many quality control(QC) tools useful for solving quality problems. In this paper, QC 7 tools, new QC 7 tools, and other quality tools are first compared with respect to their frequency of use. We suggest an integrated problem-solving procedure to systematically deal with various quality problems. For each step a streamlined flow chart is presented to help the practitioners to adopt relevant tools depending on certain situations they face. The procedure will help quality practitioners solve field quality problems.