Korean Journal of Occupational Health Nursing (한국직업건강간호학회지)

Korean Academic Society of Occupational Health Nursing (한국직업건강간호학회)
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Analysis on Female Workers' Job Stress in Sales and Retail Industries

판매 및 유통업 종사 여성의 직무스트레스와 관련요인 분석

  • Yi, Yun-Jeong (College of Nursing, Seoul National University) ;
  • Jung, Hye-Sun (College of Medicine, The Catholic University of Korea)
  • 이윤정 (서울대학교 간호대학) ;
  • 정혜선 (가톨릭대학교 의과대학 예방의학교실)
  • Received : 2009.03.30
  • Accepted : 2009.05.20
  • Published : 2009.05.31
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Abstract

Purpose: This study was conducted to measure job stress and to explore risk factors of female workers in the retail and sales industries in Seoul, Gyeonggi and Incheon. Methods: A total of 321 participants responded to a self-administered questionnaire that included 24 items of the KOSS(Korean Occupational Stress Scale) and sociodemographic characteristics. The 240 questionnaires were collected from January to March 2007 and analyzed. Results: The mean scores of female workers' job stress in the retail and sales industries ranged in Q50~74 compared with the average scores of female Koreans. The level of job insecurity was significantly high, and ranged in Q75~. However, the level of insufficient job control ranged in Q~24. Multiple regression analysis was used to explain the risk factors of female workers: monthly salary and insufficient sleep were of statistical significance. Conclusion: High level of job stress suggested that appropriate stress management programs be implemented for female workers in the retail and sales industries.

Keywords

References

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