The Journal of Information Systems (한국정보시스템학회지:정보시스템연구)

Korea Association of Information Systems (한국정보시스템학회)
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Understanding the Success Factors of Using Mobile Internet Systems in Logistics/Small Package Express Companies

물류.택배기업의 무선인터넷시스템 사용 성공요인에 관한 연구

  • 박상철 (성균관대학교 경영연구소) ;
  • 강윤정 (성균관대학교 다문화역량사업단 BK21) ;
  • 서영욱 (성균관대학교 경영연구소)
  • Received : 2009.04.01
  • Accepted : 2009.05.26
  • Published : 2009.06.01
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Abstract

Although many employees in the logistics/small package express companies are using mobile information systems. there is little research on the individual impacts of adopting mobile information systems in the distribution area. Therefore, this study attempts to develop the research model to evaluate individual impacts on using mobile information systems which are frequently utilized in logistics and small package express companies. In order to propose the research model, we attempt to incorporate technology acceptance model and IS success model to evaluate individual impacts on using mobile information systems. To verify the research model, we collected 225 data from staffs who have mobile IT system in distribution and logistics area. We also verified the validity and reliability by using SEM(structural equation modeling). As a results, we found that system use, cognitive judgement and attitude can be the key variables to improve individual impacts by using mobile information system. We further found that perceived usefulness can be ere of the Imp factors to improve the individual impacts. Based on out findings, we can understand that this research model can provide a deeper understanding of individual impacts of mobile information systems.

Keywords

References

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