Journal of the Korea Academia-Industrial cooperation Society (한국산학기술학회논문지)

The Korea Academia-Industrial cooperation Society (한국산학기술학회)
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Analysis of Systems Operation Performance and Outsourcing Strategy of ERP Systems

ERP 시스템의 아웃소싱전략과 시스템운영성과 분석

  • Kim, Dong-Il (Division of Business Administration, College of Business, Pusan National University)
  • Published : 2009.11.30
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Abstract

This study analyzed relation with performance on the job by strategy of outsourcing as study about outsourcing and system operation performance of mid-size ERP systems. To summarize the results of this study, first, mid-size ERP outsourcing companies in stages, rather than the big bang approach to introducing more effective measures could get the conclusion. Second, ERP outsourcing, the business strategies of the big bang as significant were analyzed in terms of partnership. This section introduces the methodology and business partners, regardless of outsourcing could be distinguished from the very important variables. As a result, the standard for business enterprises mid-size mad to keep a systematic business analysis is very difficult. Therefore, a gradual introduction of a step by step implementation of such a methodology capable of performing reliable business methods are needed.

본 연구는 중규모 ERP시스템의 아웃소싱과 시스템운영성과에 대한 연구로서 아웃소싱의 전략에 따른 업무성과와의 관계를 분석하였다. 본 연구결과를 요약하면 첫째로, 중규모의 기업에서 ERP의 아웃소싱은 빅뱅방식보다는 단계적으로 도입하는 방안이 더욱 효과적이라는 결론을 얻을 수 있었다. 둘째, ERP의 아웃소싱전략은 빅뱅방식의 경우 업무제휴측면에서는 유의한 것으로 분석되었다. 따라서 업무제휴 부분은 도입방법론과 무관하게 아웃소싱에서 매우 주요한 변수로 구분할 수 있었다. 결과적으로 중규모의 기업은 업무의 표준화나 업무분석을 체계적으로 유지하기가 매우 어려운 실정이다. 따라서 단계적 도입 등과 같은 점진적 도입방법론을 통해 안정적인 업무수행이 가능한 방법론이 필요할 것으로 분석되었다.

Keywords

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