A Knowledge Management Assessment Framework Based on Impact of Investment

투자영향분석을 기반으로 한 지식경영 평가방법론 프레임워크

It is very crucial to establishing an evaluation framework for anayzing the investment effects of IT asset such as knowledge managment systems. However, evaluation by quantitative measures, in spite of its usefulness and reliability, may have weakness in examining wide range of effects of the IT investment. Hence, the purpose of this paper is to propose a novel framework to evaluate the performance in terms of wider range of informatization effects. To do so, knowledge management concepts has been adopted in the evaluation method, and Impact Of Investment(IOI) has been suggested. IOI is used to derive Value Of Investment(VOI) and then ROI.