Empirical Studies on the Conceptual Combination of Digital Convergence Products

컨버전스 제품의 인식 및 평가에 대한 실증적 연구 : 결합 개념 이론을 중심으로

  • Published : 2008.11.30

Abstract

A wide variety of convergent digital products are emerging through the combination of multiple independent digital technologies. Digital convergence provides new revenue sources for businesses and new ways of satisfying individual needs of consumers. Despite its business and consumer implications, little research has addressed how people perceive or evaluate convergent products. This study aims at understanding how consumers interpret and evaluate convergent digital products by conducting two consecutive studies. Firstly, a survey was conducted to understand how people interpret convergent products in three ways suggested by the conceptual combination theory based in cognitive science. Secondly, an experiment was conducted to investigate the impact of combination strategies and product similarities on user evaluation of convergent products. Study results indicate that similarity of constituent products has a substantial effect on the interpretation of concept combination strategies. Moreover, combination strategy and product similarity were found to have substantial effects on user comprehension, perceived newness, and preferences for convergent products. This paper ends with an examination of the implications and limitations of the study results.

Keywords

References

  1. 김해룡, 홍신명, 이문규, "컨버전스 제품에 대한 소비자 평가", 한국마케팅저널, 제7권, 제1호(2005), pp.1-20
  2. 남대일, "모바일 컨버전스 시대의 경쟁우위 확보 전략", LG주간경제, 제12권, 제3호(2003), pp.25-29
  3. 신현정, 이루리, 유나영, "명사-명사로 표현된결합 개념 이해의 인지적 기제", 한국심리학회지:실험, 제15권, 제1호(2003), pp.81-102
  4. 주영진, 이명종, "혁신성으로 구분된 두 소비자 집단에서 디지털컨버전스 제품의 구매요인 영향력 비교", 경영과학, 제25권, 제1호 (2008), pp.169-191
  5. Ahn, W.-K. and D.L. Medin, "A Two-Stage Model of Category Construction," Cognitive Science, Vol.16(1992), pp.81-121 https://doi.org/10.1016/0364-0213(92)90018-P
  6. Blackman, C., "Convergence between Telecommunications and Other Media:How Should Regulation Adapt?," Telecommunications Policy, Vol.22, No.3(1998), pp.163-170 https://doi.org/10.1016/S0308-5961(98)00003-2
  7. Bock, J.S. and C. Clifton, Jr. "The Role of Salience in Conceptual Combination," Memory and Cognition, Vol.28 No.8(2000), pp.1378-1386 https://doi.org/10.3758/BF03211838
  8. Costello, F. and M.T. Keane, "Efficient Creativity:Constraint-Guided Conceptual Combination," Cognitive Science, Vol.24, No.2(2000), pp.299-349 https://doi.org/10.1016/S0364-0213(00)00020-3
  9. Costello, F. and M.T. Keane, "Testing Two Theories of Conceptual Combination:Alignment versus Diagnosticity in the Comprehension and Production of Combined Concepts," Journal of Experimental Psychology :Learning, Memory, and Cognition, Vol.27, No.1(2001), pp.255-271 https://doi.org/10.1037/0278-7393.27.1.255
  10. Estes, Z., "A Tale of Two Similarities: Comparison and Integration in Conceptual Combination," Cognitive Science, Vol.27(2003), pp.911-921 https://doi.org/10.1016/j.cogsci.2003.01.001
  11. Estes, Z. and S. Glucksberg, "Interactive Property Attribution in Concept Combination," Memory and Cognition, Vol.28, No.1 (2000), pp.28-34 https://doi.org/10.3758/BF03211572
  12. Gagne, C.L., "Relation-Based Combinations versus Property-Based Combinations:A Test of the CARIN Theory and the Dual-Process Theory of Conceptual Combination," Journal of Memory and Language, Vol.42 (2000), pp.365-389 https://doi.org/10.1006/jmla.1999.2683
  13. Goldvarg, Y. and S. Glucksberg, "Conceptual Combinations:The Role of Similarity," Metaphor and Symbol, Vol.13, No.4(1998), pp.243-255 https://doi.org/10.1207/s15327868ms1304_1
  14. Hampton, J.A., "Overextension of Conjunctive Concepts:Evidence for a Unitary Model of Concept Typicality and Class Inclusion," Journal of Experimental Psychology :Learning, Memory, and Cognition, Vol.14, No.1(1989), pp.12-32 https://doi.org/10.1037/0278-7393.14.1.12
  15. Hanson, W., Principles of Internet Marketing, South-Western College Publishing, Cincinnati, OH, 1999
  16. Hubert, G. and T.S. Robertson, Innovative Decision Process, In T. Robertson and H. Kassarjian(Eds.), Handbook of Consumer Behavior, Prentice-Hall, Englewood Cliffs, NJ, 1991
  17. Mukherjee, A. and W.D. Hoyer, "The Effect of Novel Attributes on Product Evaluation," Journal of Consumer Research, Vol.28(2001), pp.462-472 https://doi.org/10.1086/323733
  18. Keane, M.T. and F. Costello, Setting Limits on Analogy:Why Conceptual Combination is Not Structural Alignment, In D. Gentner and K. J. Holyoak and B. N. Kokinov(Eds.), The Analogical Mind:Perspectives from Cognitive Science, MIT Press, Cambridge, MA, 2001
  19. Kim, Y., J.-D. Lee, and D. Koh, "Effects of Consumer Preferences on the Convergence of Mobile Telecommunications Devices," Applied Economics, Vol.37(2005), pp.817-826 https://doi.org/10.1080/0003684042000337398
  20. Malkoc, S.A., G. Zauberman, and C. Ulu, "Consuming Now or Later?:The Interactive Effect of Timing and Attribute Alignability," American Psychological Society, Vol. 16, No.5(2005), pp.411-417
  21. Martin, I.M. and D.W. Stewart, "The Differential Impact of Goal Congruency on Attitudes, Intentions, and the Transfer of Brand Equity," Journal of Marketing Research, Vol.38(2001), pp.471-484 https://doi.org/10.1509/jmkr.38.4.471.18912
  22. Moreau, C.P., D.R. Lehmann, and A.B. Markman, "Entrenched Knowledge Structures and Consumer Response to New Products," Journal of Marketing Research, Vol.38(2001), pp.14-29 https://doi.org/10.1509/jmkr.38.1.14.18836
  23. Murphy, G.L., "Comprehending Complex Concepts," Cognitive Science, Vol.12(1988), pp.529-562 https://doi.org/10.1016/0364-0213(88)90012-2
  24. Negroponte, N., Being Digital, Vintage Books, New York, NY, 1995
  25. Ram, S., "Successful Innovation Using Strategies to Reduce Consumer Resistance:An Empirical Test," Journal of Product Innovation Management, Vol.6(1989), pp.20-34 https://doi.org/10.1016/0737-6782(89)90011-8
  26. Rogers, E.M., Diffusion of Innovation, The Free Press, New York, NY, 1995
  27. Saaksjarvi, M., "Consumer Evaluation of Hybrid Innovations," Unpublished Doctoral Dissertation, Swedish School of Economics and Business Administration, 2004
  28. Storms, G., P.D. Boeck, I.V. Mechelen, and W. Ruts, "The Dominance Effect in Concept Conjunctions:Generality and Interaction Aspects," Journal of Experimental Psychology: Learning, Memory, and Cognition, Vol.22, No.5(1996), pp.1266-1280 https://doi.org/10.1037/0278-7393.22.5.1266
  29. Wisniewski, E.J., "Construal and Similarity in Conceptual Combination," Journal of memory and language, Vol.35(1996), pp.434-453 https://doi.org/10.1006/jmla.1996.0024
  30. Wisniewski, E.J., Z. Estes, F. Costello, and C. Gagne, "Talk for Symposium on the Diversity of Conceptual Combination," Proceedings of the CogSci2004, Chicago, IL, 2004
  31. Wisniewski, E.J. and D. Gentner, On the Combinatorial Semantics of Noun Pairs: Minor and Major Adjustments to Meaning, North Holland, Amsterdam, 1991
  32. Wisniewski, E.J. and B.C. Love, "Relations versus Properties in Conceptual Combination," Journal of Memory and Language, Vol.38(1998), pp.177-202 https://doi.org/10.1006/jmla.1997.2550