Journal of the Korean Operations Research and Management Science Society (한국경영과학회지)

The Korean Operations Research and Management Science Society (한국경영과학회)
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Mobile IS Success in Mandatory Usage Context : The Role of Compatibility with Work

강제적으로 도입된 모바일 정보 시스템의 성공 : 직무 적합성의 역할

  • 김용영 (서울대학교 경영대학 정보통신경영연구센터) ;
  • 안중호 (서울대학교 경영학과) ;
  • 양희동 (이화여자대학교 경영학부)
  • Published : 2007.06.30
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Abstract

This study investigates the factors that influence the user's (postal workers') satisfaction with using PDAs in the Korea Postal Services. This study is concerned about the success of IS when employees are mandated to use IS to increase their productivity. The factors examined in this study include independent variables (information quality and system quality), dependent variables (perceived usefulness and user satisfaction), and mediator (compatibility with work). All these factors were found significant for causal relations. We especially notice the role of compatibility with work as full mediator.

Keywords

References

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